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Average Ratings 0 Ratings
Description
Our advanced systems intelligently collect diverse, high-quality unstructured data from numerous sources, encompassing text, audio, images, and video formats. This data is meticulously cleaned and utilized to extract valuable insights related to various products, services, attributes, brands, customer sentiments, market dynamics, and emerging trends. Leveraging our proprietary Deep Product Learning ® technology, this information is effectively synthesized and contextualized. You can utilize our enterprise-grade integrations to seamlessly incorporate your private data. Furthermore, evaluate and compare your perspective on your products and services against the competitive landscape. The platform enables powerful, AI-driven actions where you need them—through dashboards, APIs, and integrations—transforming insights into actionable strategies across PIMs, CRMs, voice assistants, chatbots, and beyond, ultimately enhancing your business decision-making processes. In doing so, your organization can stay ahead of the competition and adapt to the ever-changing market demands.
Description
Dovetail offers a powerful AI-driven solution for organizations looking to centralize and unlock customer intelligence at scale. It automates the extraction of insights from diverse sources including product feedback, sales and customer calls, usability tests, and surveys. By synthesizing large volumes of data into thematic reports and real-time alerts, Dovetail enables product teams to make faster, evidence-based decisions. The platform integrates seamlessly with communication tools like Slack and Microsoft Teams, making customer insights easily accessible throughout the organization. Dovetail also facilitates participant recruitment from over 3 million verified users to support continuous research efforts. Backed by leading global companies such as Shopify, Canva, and Mayo Clinic, Dovetail drives measurable ROI with rapid payback and high adoption rates. Its enterprise-grade security and scalability support even the most complex customer intelligence needs. This all-in-one platform accelerates innovation by turning raw feedback into clear, actionable knowledge.
API Access
Has API
API Access
Has API
Integrations
Intercom
Jira
Slack
SurveyMonkey
Trello
Zendesk
Asana
Dropbox
Evernote
GitHub
Integrations
Intercom
Jira
Slack
SurveyMonkey
Trello
Zendesk
Asana
Dropbox
Evernote
GitHub
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$29/user/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Commerce.AI
Founded
2016
Country
United States
Website
www.commerce.ai/
Vendor Details
Company Name
Dovetail Research
Founded
2017
Country
Australia
Website
dovetail.com
Product Features
Qualitative Data Analysis
Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis
Text Mining
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering
Product Features
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Insight Engines
AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis
Qualitative Data Analysis
Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis
UX
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research