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Description
User-Generated Content (UGC) Contests are dynamic promotional tools that allow brands to foster exceptional levels of customer interaction. By encouraging participants to unleash their creativity through photos, videos, audio, or text submissions, these contests create multiple opportunities for customers to engage with your offerings. Contest Factory pioneered the concept of online voting for UGC contests and possesses several patents in this field. Today, UGC Contests are offered as a tailored solution, complete with features like mobile optimization, social sharing capabilities, and advanced Viral DNA® analytics. The thrill of winning attracts everyone, making Sweepstakes a traditional and straightforward method to reach new customers while also rewarding loyal supporters. With Contest Factory’s bespoke Sweepstakes platform, you can generate excitement, gather extensive prospect data, and reignite interest among your existing customer base. Overall, Sweepstakes deliver a comprehensive advantage for businesses looking to enhance their marketing efforts.
Description
Consolidate all customer interaction points into a single, comprehensive platform using our robust API. Seamlessly connect both online and offline experiences, integrating customer service into the overall customer journey and beyond. Specify the types of data to gather based on brand and channel to ensure that only pertinent information related to customer interactions is collected. Each customer is provided with a personalized microsite, allowing them to access their history, vouchers, offers, benefits, and update their profiles effortlessly. Enable customers to securely access their data from anywhere at any time, ensuring convenience and trust. Monitor the number of new customers who have registered, categorized by country, brand, branch, and channel. Establish key performance indicators for your staff to associate customers with transactions and observe their progress in real-time. Analyze comprehensive demographics of your customer base by country, brand, and branch using the collected data, which will enhance your understanding of customer behavior and preferences. This approach not only streamlines operations but also fosters stronger relationships with your customers by making their data readily accessible and actionable.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$150.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ContestFactory
Website
contestfactory.com
Vendor Details
Company Name
UrbanBuz
Founded
2012
Country
United Arab Emirates
Website
www.urbanbuz.com
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content