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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CounterBalance transcends being merely a software solution; it serves as a comprehensive platform that grants users extensive control over operational management. This versatile system encompasses elements such as Customer Relations Management (CRM), Process Control, Scheduling, Inventory and Time Cost Tracking, Financial Accounts, and much more. By utilizing CounterBalance, management can create a bespoke system that caters specifically to their operational requirements. Users can design tailored process flows, establish various payment methods, generate forms, implement access controls, and set up notifications and reporting features. Essentially, the CounterBalance platform empowers you to construct an application that feels as if you developed it independently. Furthermore, all customization and maintenance tasks within your CounterBalance System can be performed directly by you, the end user, through straightforward and intuitive interfaces. In addition to effectively managing leads and customer interactions in a consistent manner, CounterBalance also proficiently oversees the inventory components associated with those sales, ensuring a holistic approach to operational efficiency. Ultimately, this platform combines flexibility with user-friendliness, making it a powerful tool for any organization.

Description

Minimize waiting periods and maximize table turnover by implementing rapid systems that enhance the experience for both patrons and staff. Simplify the process of placing orders and settling bills through mobile and online ordering, as well as contactless payment methods and pay-at-table features. Enhance customer retention with loyalty programs, personalized gift cards, and the leading guest engagement app available. Provide seamless mobile and online ordering with options for both pickup and delivery, allowing customers to enjoy your restaurant's cuisine from the comfort of their homes. Increase order accuracy and expedite the payment process by enabling tableside ordering and payments, while also allowing guests to place orders and pay directly from their smartphones. From contactless service at the counter to elegant dining experiences and food trucks, accommodate every dining preference your customers may have. Regardless of whether they choose to order online, tableside, at the counter, or curbside, make sure your POS system is tailored to meet your operational needs effectively. This adaptability ensures a smoother experience for everyone involved.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Checkmate
CheddrSuite
Craftable
Cuboh
EZ-Chow
Eat App
Flipdish
GraTrack
Menuu
Otter
Ready
Rooam
Shogo
Tyro EFTPOS
Workforce.com
Yellow Dog Inventory
rezStream Cloud PMS

Integrations

Checkmate
CheddrSuite
Craftable
Cuboh
EZ-Chow
Eat App
Flipdish
GraTrack
Menuu
Otter
Ready
Rooam
Shogo
Tyro EFTPOS
Workforce.com
Yellow Dog Inventory
rezStream Cloud PMS

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Nexphaze

Website

www.nexphaze.com

Vendor Details

Company Name

Heartland Payment Systems

Founded

1997

Country

United States

Website

www.heartland.us/products/point-of-sale/restaurant

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

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