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Description
The patient's experience begins with the scheduling of an appointment in the electronic health record (EHR), which triggers a tailored Curago Workflow that can be customized according to various factors such as the type of appointment, the patient's age and/or gender, the location of the visit, and the chosen provider. After appointments are arranged, patients receive a text message and/or email detailing how to prepare for their upcoming visit, and for appointment types like procedures, this communication may include necessary patient education and step-by-step preparation instructions. You have the flexibility to decide on the timing and method of appointment reminders sent to patients. Once you establish reminders for each type of appointment, Curago takes over by automatically dispatching these reminders whenever appointments are created in the EHR. Furthermore, each reminder can be configured to prompt patients to confirm their appointment via text, and once a patient confirms, Curago updates the EHR to reflect this confirmation, ensuring that patients are not asked again unnecessarily. This streamlined process not only enhances patient engagement but also improves overall efficiency in managing appointments.
Description
Patricia™ serves as a cutting-edge virtual assistant, supported by a dedicated group of skilled medical administrators. By enhancing communication, Patricia™ significantly improves the patient experience through effective management of appointments and preventive care, handling waitlists, and monitoring patient progress. Acting as a virtual health assistant, it streamlines and automates interactions between healthcare providers and patients, encompassing processes such as appointment scheduling and confirmations, organization of preventive treatments, waitlist management, and patient follow-ups. The technological backbone of Patricia™ is specifically designed for health interactions and has been developed from a foundation of over 80 million case analyses, granting it a remarkable level of accuracy and adaptability across various healthcare contexts. Notably, we are at the forefront of creating a specialized natural language processing engine tailored for the healthcare industry, while also drawing from our extensive experience in other fields. This innovative approach positions us to continually advance the quality of patient care and operational efficiency in healthcare settings.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Curago Health
Founded
2014
Country
United States
Website
curagohealth.com
Vendor Details
Company Name
Eniax
Country
Chile
Website
eniax.care/patricia/
Product Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Telemedicine
Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing
Product Features
Patient Management
Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking