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Average Ratings 0 Ratings
Description
Reporting and Management for Microsoft 365. Azure Active Directory, SharePoint Online and Exchange Online. Multi-Tenant Reporting and Management in single pane of glass! Single view vs multiple portal windows.Single view vs multiple portal windows.
Azure Account Provisioning and Deprovisioning - Easily create and delete users with time saving options. Import new Azure Users from CSV with the ability to include most common attributes with specific rules to define password complexity requirements. Plus set multiple Group Memberships.
Restore Soft-Deleted Users - includes 'AutoReconcileProxyConflicts'
Create Azure User with Required Attributes.
Terminate (Disable) or Delete selected User Account(s).
Azure User and Group Reporting - Customizable User reporting to show exactly what you need!
Azure User Management - Customizable User Management!
Azure Group Membership Management - Easily add and remove members in a Group
Azure Secure Permissions Delegation - Remove native change permissions for your helpdesk!
Exchange Online Reporting - Easily document your Online Exchange Mailboxes.
SharePoint Online Reporting - Easily document your Online SharePoint Sites.
Multiple security options available.
Description
Transform user engagement with exceptional experiences through our multi-touch applications, augmented reality, and virtual reality technologies that prioritize intuitive interaction. A workforce that feels valued contributes significantly to business achievements. Provide essential support to your team with SharePoint Helpdesk, a no-cost internal ticketing system integrated within Microsoft Teams for Office 365, along with SharePoint Online Helpdesk solutions from Ignatiuz. This platform is crafted to enhance communication between employees and helpdesk personnel. Not only can staff members create support tickets, but they also have the ability to monitor the progress of all their requests from a centralized location. Administrators benefit from straightforward reporting tools that offer valuable insights into agent performance, aiding in effective decision-making. Moreover, SharePoint automates notifications to relevant users throughout the stages of ticket creation, resolution, and response management, fostering synchronization and collaboration across different teams for heightened productivity. By streamlining these processes, organizations can ensure that employees receive timely support, ultimately leading to improved morale and operational efficiency.
API Access
Has API
API Access
Has API
Integrations
Microsoft Azure
Microsoft Entra ID
Microsoft Exchange
Microsoft SharePoint
Wufoo
Integrations
Microsoft Azure
Microsoft Entra ID
Microsoft Exchange
Microsoft SharePoint
Wufoo
Pricing Details
$500 per year
Free Trial
Free Version
Pricing Details
$1,499 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Visual Click Software
Founded
1999
Country
United States
Website
www.visualclick.com
Vendor Details
Company Name
Ignatiuz Software
Founded
2014
Country
United States
Website
www.ignatiuz.com/products/help-desk-app/
Product Features
Cloud Management
Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management