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Description
You can share your screen without signing up for an account by simply clicking the share your screen button to begin sharing or to set up video and audio calls. To initiate a meeting, either create a new one or join an existing session by either following the meeting URL or entering the meeting code in the designated box and clicking the join button. You have the option to either join an existing meeting or create a new one by selecting the appropriate button or inputting the meeting ID. Make sure to distribute the meeting code to others so they can participate, and you can facilitate communication by sharing your microphone, camera, and screen with the group. To accomplish this, just press the mic button for audio, the video button for visuals, or the screen button to share your display. While the screen sharing and audio conferencing services are available for free, opting for the pro plan unlocks additional features including video conferencing, chat functionality, and more integrations. Additionally, we offer a developer-friendly SDK designed for seamless integration of screen sharing and audio-video conferencing capabilities into your platform, making it easier than ever to enhance your communication tools. This flexibility allows for a more customized experience tailored to your specific needs.
Description
Elevate your customer experience by transforming them into enthusiastic advocates through the use of Screen Share-enabled support. This innovative approach can cut support time by up to 82% in just minutes, leading to a marked increase in customer satisfaction through real-time solutions. By redefining your support team as a profit-generating unit, you can significantly streamline the support process. The ability to visualize your customers’ screens allows you to guide them directly to resolutions, making assistance straightforward and effective. With Median, you can observe your website visitors as they navigate in real-time, enabling you to instantly join their session, gently navigate their screens, and provide clear guidance. This method drastically reduces the time spent on support, eliminates the need for customers to describe their issues in detail, and proactively reduces future support requests with a simple screen-sharing feature. Begin your journey with a free trial today, and enjoy the convenience of Median’s integration with 12 leading chat platforms. Transition from chat to screen sharing effortlessly with just one click, ensuring that easy and interactive support is always within reach once you install the Median code on your site. This powerful tool not only enhances customer interactions but also empowers your support team to provide effective solutions promptly.
API Access
Has API
API Access
Has API
Integrations
ChatBeacon
Chatra
Drift
Intercom
LiveChat
Olark
Re:amaze
Slaask
Slack
SnapEngage
Integrations
ChatBeacon
Chatra
Drift
Intercom
LiveChat
Olark
Re:amaze
Slaask
Slack
SnapEngage
Pricing Details
$9.00/month
Free Trial
Free Version
Pricing Details
$50 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DeadSimpleScreenSharing
Founded
2013
Country
India
Website
www.deadsimplescreensharing.com
Vendor Details
Company Name
Median
Founded
2017
Country
United States
Website
www.hellomedian.com
Product Features
Screen Sharing
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Screen Sharing
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording
