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Description

Decision Explorer® serves as an effective solution for addressing "soft" issues, which involve the qualitative aspects of intricate or uncertain scenarios. It empowers users to meticulously record their thoughts and ideas, delve into them, and acquire fresh insights and understanding. Consequently, this leads to a renewed outlook, enhanced productivity, unleashed creativity, and improved focus. Developed by scholars from the universities of Bath and Strathclyde and currently maintained by Banxia Software in partnership with prominent organizations, this cutting-edge tool boasts a vast array of international users. When faced with the challenge of comprehending complex issues, Decision Explorer® enables the creation of an extensive ‘qualitative’ model. By constructing a ‘map’ that can be thoroughly examined and analyzed, users can effectively strategize, make informed decisions, and tackle business challenges. As a fully-equipped cognitive mapping tool, it offers numerous analytical features that further enhance its utility. Additionally, its ability to facilitate collaborative discussions makes it even more valuable in diverse professional settings.

Description

At the crossroads of Customer Experience and Business Intelligence lies Customer Intelligence, which uncovers the vital link between customer sentiments and the performance metrics that influence business outcomes. With Explore, you can harness the insights necessary for your organization to make significant and informed decisions. Your collection of customer opinions and emotions captured through feedback, surveys, and support interactions can be effectively utilized in OdinExplore for broader analysis. By investigating the themes present in customer feedback, you can identify which topics resonate most with your audience. Explore offers features like auto-terms, the creation of key topics, dictionary applications, and emotional sentiment analysis. You can also segment your data by various demographics, ratings, or timeframes to reveal the differences among customer groups. Running multiple experiments allows you to uncover fresh insights about diverse customer segments, products, and more, ultimately leading to more tailored business strategies. This comprehensive approach not only enhances understanding but also drives continuous improvement in customer engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$137.57 one-time payment
Free Trial
Free Version

Pricing Details

$999 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Banxia Software

Country

United Kingdom

Website

banxia.com/dexplore/

Vendor Details

Company Name

OdinAnswers

Country

United States

Website

odinanswers.com/platform/

Product Features

Decision Support

Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control

Product Features

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

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