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Average Ratings 0 Ratings
Description
In today's rapidly evolving landscape marked by complexity and an overwhelming abundance of information, the challenge of making sound decisions has intensified. To aid in this process, various decision-making products are available that can bolster your skills and offer support for navigating tough choices. Utilizing this assessment for decision-making skills can help identify areas ripe for improvement where value can be generated. It specifically examines the decision-making practices within your organization to pinpoint potential enhancements. Within the skill assessment, you will find links to resources that deliver focused information, enabling quick learning opportunities to boost group effectiveness. As complexity increases, there are typically more criteria and alternatives to evaluate when making decisions. Decision analysis tools play a crucial role in simplifying this complexity, ensuring clarity throughout the decision-making process. Additionally, these tools can enhance your decision-making knowledge and skills while allowing you to build upon and expand the work achieved in previous decision-making initiatives, ultimately leading to more informed outcomes. Embracing these resources can significantly contribute to fostering a more effective decision-making culture within your organization.
Description
Oracle Intelligent Advisor empowers service agents to provide accurate and tailored guidance to every customer. This innovative decision automation tool enables business users to set up rules, ensuring that the advice given is consistent and clear, thereby enhancing the efficiency and personalization of customer service. It allows customers to independently tackle both straightforward and intricate problems. By employing intelligent online interviews, users receive customized advice suited to their individual needs. Business users are empowered to configure this advice seamlessly, using either a web browser or a desktop development application. Additionally, it allows these users to create and oversee rules without needing to involve a programmer. With the ability to easily develop and implement decision-making services directly in a web browser, there is no requirement for installing or managing a separate desktop tool. Furthermore, this solution centralizes the unique application logic, making it simple to share decision-making rules with all relevant stakeholders. In this way, Oracle Intelligent Advisor not only enhances service efficiency but also fosters collaboration among teams.
API Access
Has API
API Access
Has API
Integrations
Oracle Cloud CX
Oracle Knowledge Management
Oracle Service
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Decision Innovation
Founded
2009
Country
United States
Website
www.decision-making-solutions.com/decision-knowledge-center.html
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/service/intelligent-advisor/
Product Features
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control
Product Features
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control