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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

WooCommerce powers Dokan, the best front-end multi-vendor marketplace for WordPress. It allows you to create your own marketplace that is similar to Amazon, Shopify or eBay in just 30 minutes. Dokan is the fastest way for you to start eCommerce. You can earn commissions through Dokan with products that range from digital, physical, and variable. Features #Marketplace with Independent Stores #Multiple Product Types #Use any WooCommerce Compatible Template #Frontend Dashboard For Vendors #EarnFromEverySale #Store Insights with Statements and Reports #Coupon Management #Stylish Storefronts #Increase Brand Value by Product Reviews #Manage Orders On the Go #Review Product Publishing #EasyWithdraw System #Vendor Profile Completeness #Manage SEO on Store Page #Vendors can create their own store settings #Vendor Payment Method Setup #SocialProfiles Integration for Vendors #Shipping Management in Every Store #Refunding Customers is Easy & Many Other

Description

Egentify is an innovative customer support platform specifically designed for ecommerce retailers using Shopify and WooCommerce. Unlike traditional chatbots and outdated helpdesk systems that merely respond to inquiries, Egentify actively engages with customers via chat and phone to perform tangible tasks. It seamlessly integrates with your online store, accessing real-time data during conversations, which enables it to look up orders, process refunds, and address support inquiries autonomously without the need for human intervention or a maintained knowledge base. There is no setup required, allowing for immediate implementation. This efficiency leads to quicker resolutions for merchants, significantly reducing the time spent on repetitive support tasks, while customers benefit from immediate assistance through chat and voice channels. The pricing structure is straightforward, featuring a free plan and eliminating per-resolution charges, ensuring that support costs remain stable regardless of how many tickets the AI resolves. Currently, Egentify is operational on WooCommerce, while its Shopify integration has been completed and is awaiting public launch after app store approval. This positions Egentify as a game-changer in the realm of ecommerce customer service.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Appmaker
B2B Portal
Eventin
PluginHive
Stackreaction
SyncSpider

Integrations

Appmaker
B2B Portal
Eventin
PluginHive
Stackreaction
SyncSpider

Pricing Details

$149.00/year/user
Free Trial
Free Version

Pricing Details

$39/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

weDevs LLC

Founded

2008

Country

Bangladesh

Website

wedevs.com/dokan

Vendor Details

Company Name

Egentify, Inc.

Founded

2026

Country

United States

Website

egentify.com

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Marketplace

Catalog Management
Category Management
Fee / Commission Management
Order Management
Payment Processing
Promotions Management
Returns Management
SEO Management
Shopping Cart
Vendor Portal

Product Features

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