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features
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support

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Description

Dovetail offers a powerful AI-driven solution for organizations looking to centralize and unlock customer intelligence at scale. It automates the extraction of insights from diverse sources including product feedback, sales and customer calls, usability tests, and surveys. By synthesizing large volumes of data into thematic reports and real-time alerts, Dovetail enables product teams to make faster, evidence-based decisions. The platform integrates seamlessly with communication tools like Slack and Microsoft Teams, making customer insights easily accessible throughout the organization. Dovetail also facilitates participant recruitment from over 3 million verified users to support continuous research efforts. Backed by leading global companies such as Shopify, Canva, and Mayo Clinic, Dovetail drives measurable ROI with rapid payback and high adoption rates. Its enterprise-grade security and scalability support even the most complex customer intelligence needs. This all-in-one platform accelerates innovation by turning raw feedback into clear, actionable knowledge.

Description

ModuleQ empowers professionals who interact with customers by providing them with timely and relevant data seamlessly integrated into their daily tasks. Access to pertinent information enhances the quality of interactions, paving the way for new revenue opportunities. Rather than spending excessive hours hunting for data, ModuleQ uses its Unprompted AI to proactively supply insights. This approach not only saves valuable time but also enhances productivity, allowing bankers to dedicate their efforts to creating value and pursuing business development. Leading financial institutions that have implemented our AI have experienced significant boosts in engagement with customers and prospects, thanks to actionable insights provided at critical moments. Unprompted AI curates tailored insights from various sources, including your CRM and essential internal research, all delivered through a smooth Microsoft Teams interface without requiring any prompts. Our reliable, enterprise-grade AI solution is ready for deployment in your cloud environment, ensuring a swift and effective integration into your operations. By streamlining access to vital information, ModuleQ transforms the way professionals engage with clients, ultimately leading to greater success in their endeavors.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Dropbox
Google Analytics
Microsoft Teams
Airtable
Amazon Web Services (AWS)
Asana
Freshdesk
GitHub
Gmail
Jira Work Management
Microsoft Azure
Salesforce
Snowflake
Stackreaction
Surfside
SurveyMonkey
Tableau
Wufoo
X (Twitter)
Zapier

Integrations

Dropbox
Google Analytics
Microsoft Teams
Airtable
Amazon Web Services (AWS)
Asana
Freshdesk
GitHub
Gmail
Jira Work Management
Microsoft Azure
Salesforce
Snowflake
Stackreaction
Surfside
SurveyMonkey
Tableau
Wufoo
X (Twitter)
Zapier

Pricing Details

$29/user/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dovetail Research

Founded

2017

Country

Australia

Website

dovetail.com

Vendor Details

Company Name

ModuleQ

Founded

2011

Country

United States

Website

www.moduleq.com

Product Features

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Insight Engines

AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Insight Engines

AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis

Alternatives

Alternatives

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