Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dropcountr offers robust yet user-friendly software for water analytics and customer engagement that seamlessly integrates with any meter, irrespective of its manufacturer or reading frequency. With Dropcountr CLEAR, utilities gain insights into customer habits, manage water efficiency budgets for both indoor and outdoor use, effectively respond to service inquiries, and interact with clients through contemporary communication platforms. Meanwhile, homeowners can utilize Dropcountr HOME, a dedicated customer portal, to gain insights into their water consumption, benchmark their usage against neighbors, achieve personal conservation goals, and take advantage of important rebates and utility updates. This cloud-based solution enhances data analytics and fosters customer engagement, turning water meter data into practical information beneficial for both utility personnel and their clientele. By leveraging preferred technologies to connect with customers, utilities can lower their service call volumes, automate notifications, and shift towards digital communication methods. Ultimately, this approach not only meets customer expectations but also boosts overall satisfaction levels among users. By embracing these innovations, both utilities and homeowners can work towards more sustainable water management practices.
Description
Landis + Gyr’s Gridstream Meter Data Management System (Core MDMS) is designed to validate, manage, and oversee data collected from advanced meters and smart grid devices, while also storing essential customer and meter metadata along with usage and diagnostic information that fuels analytics and operational workflows. It incorporates Validation, Estimation, and Editing (VEE) protocols to maintain data accuracy, ensuring that any irregular readings are either flagged for review or estimated appropriately, while its virtual metering features facilitate the calculation of aggregated and net energy for renewable energy initiatives. The system accurately supports various rate structures through billing determinants that utilize both measured and calculated data values. Event administration and exception management address flags and validation discrepancies that cannot be resolved automatically through VEE protocols. Additionally, workflow orchestration effectively manages interconnected transactions with comprehensive tracking and reporting capabilities, while automated group management allows for collective actions based on device technology, rate class, or geographic location, streamlining operations even further. This comprehensive approach ensures that businesses can efficiently harness the power of their data to drive informed decision-making.
API Access
Has API
API Access
Has API
Integrations
Itron Enterprise Meter Data Management
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dropcountr
Founded
2013
Country
United States
Website
www.dropcountr.com
Vendor Details
Company Name
Landis+Gyr
Founded
1896
Country
Switzerland
Website
www.landisgyr.com/product/core-mdms/
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management