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Average Ratings 0 Ratings
Description
Improve employee training and streamline operations by providing clear, step-by-step instructions that illustrate the use of tools and parts in practical work scenarios. Whether employees are tackling a task for the first time or revisiting a familiar procedure, utilize holographic guides that overlay instructions directly in the work environment. These comprehensive directions can be developed effortlessly without the need for programming skills or expertise in 3D design. Seamlessly integrate these guides into existing workflows to enhance data viewing and storage capabilities with robust platforms such as Microsoft Power Apps and Microsoft Power Automate. By leveraging the insights gained from these guides, organizations can boost overall operational efficiency. Additionally, take advantage of the readily available holograms from the 3D toolkit to vividly showcase each task step within the physical workspace, ensuring clarity and understanding for all employees. This approach not only enhances individual performance but also fosters a culture of continuous improvement within the organization.
Description
Dezide helps improve installation, service, and repair processes by providing efficient problemshooting knowledge for service centers, field service technicians, and even end customers for your own and other products.
Dezide combines the expertise of top technical experts to create Dynamic Troubleshooting Guides that offer consistent, real-time instructions for your technicians. Our AI-powered platform dynamically considers four factors to determine which troubleshooting steps should be recommended.
1. The probabilities of root causes
2. the likelihood that certain corrective measures will prove effective
3. Repair costs
4. The time required to complete the corrective actions.
Dezide tracks repairs and provides continuous improvement. This allows you to provide your smartest, most cost effective troubleshooting guidance for your team members around world.
API Access
Has API
API Access
Has API
Integrations
Azumuta
My DSO Manager
Rayven
Pricing Details
$65 per user per month
Free Trial
Free Version
Pricing Details
$49.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
dynamics.microsoft.com/en-us/mixed-reality/guides/
Vendor Details
Company Name
Dezide
Founded
2001
Country
Denmark
Website
www.dezide.com
Product Features
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback