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Description
Improve employee training and streamline operations by providing clear, step-by-step instructions that illustrate the use of tools and parts in practical work scenarios. Whether employees are tackling a task for the first time or revisiting a familiar procedure, utilize holographic guides that overlay instructions directly in the work environment. These comprehensive directions can be developed effortlessly without the need for programming skills or expertise in 3D design. Seamlessly integrate these guides into existing workflows to enhance data viewing and storage capabilities with robust platforms such as Microsoft Power Apps and Microsoft Power Automate. By leveraging the insights gained from these guides, organizations can boost overall operational efficiency. Additionally, take advantage of the readily available holograms from the 3D toolkit to vividly showcase each task step within the physical workspace, ensuring clarity and understanding for all employees. This approach not only enhances individual performance but also fosters a culture of continuous improvement within the organization.
Description
A knowledge base software designed to minimize errors, inquiries, and onboarding duration for employees is essential. It features interactive, user-friendly guides that any staff member can utilize without becoming overwhelmed during tasks. By developing a comprehensive online searchable knowledge base, organizations can boost quality assurance scores, minimize queries, and shorten training periods, ensuring all call center employees are aligned. Enhancing productivity and lowering mistakes, this tool aids employees in adapting to new protocols and managing complex scenarios independently. Capture your organization’s distinct methodologies through customizable, step-by-step instructions that elevate employee efficiency. With a ScreenSteps knowledge base, teams can enhance performance while significantly cutting down on both training time and ongoing support. By consolidating all job aids in a single, accessible location, employees can swiftly locate answers to their questions, fostering a more efficient work environment. This streamlined approach not only supports individuals but also contributes to the overall success of the organization as a whole.
API Access
Has API
API Access
Has API
Integrations
Azumuta
Desktop.com
Indent
My DSO Manager
Outdoo AI
Rayven
Rippling
Teamstack
Zendesk
Integrations
Azumuta
Desktop.com
Indent
My DSO Manager
Outdoo AI
Rayven
Rippling
Teamstack
Zendesk
Pricing Details
$65 per user per month
Free Trial
Free Version
Pricing Details
$57.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
dynamics.microsoft.com/en-us/mixed-reality/guides/
Vendor Details
Company Name
Blue Mango Learning Systems
Founded
2004
Country
United States
Website
www.bluemangolearning.com
Product Features
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control