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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

EDAMS Billing & CRM is an integrated commercial web-based management solution tailored to meet the distinct needs of Utility Services Providers and Municipalities. This system encompasses all aspects of revenue management and the customer relationship lifecycle, featuring tools for online inquiries, meter readings, route management for meter reading, debt oversight, revenue collection, direct sales, and the management of meters and connections, along with billing and comprehensive management reporting. The EDAMS – Enquiries module allows users to swiftly access all pertinent information regarding a customer, including personal data, associated properties, installed connections and meters, meter history, charges, payments, financial adjustments, refunds, deposits, monthly billing, debt management records, and customer application history. Moreover, EDAMS CRM serves as an all-encompassing customer service platform that effectively manages every application and activity related to customer interactions, ensuring a seamless experience for both service providers and customers alike. This holistic approach enhances operational efficiency and fosters better engagement with users.

Description

Introducing a cutting-edge utility billing software solution that includes a seamless billing and accounting feature, specifically designed for municipalities, rural water districts, utility associations, and clients seeking advanced reporting capabilities and limitless scalability. This sophisticated system empowers users to generate reports from prior billing cycles at any chosen date and time, modify entries from past billing periods, export reports as PDFs, and much more! JUS provides a comprehensive Accounts Receivable solution tailored for Utility Billing and beyond. It offers a distinct separation for Customer Accounts and Premises, facilitating the movement of customers in and out of service areas while maintaining separate histories for all clients. Users can efficiently organize and generate reports based on custom-defined Routes/Books, Cycles, Classes, Categories, and Statuses. The system supports UNLIMITED Customers, Meters, Charges, Deposits, and Historical Data. Additionally, it allows for the printing and tracking of Service Orders, features detailed Meter Management that includes tracking water loss and meter changes, and supports Automated Meter Reading with both handheld device export and import capabilities. Furthermore, this software ensures that utility providers have all the tools they need to enhance their billing operations and improve customer service.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$750 one-time payment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hydro-Comp Enterprises

Founded

1986

Country

Cyprus

Website

edams.com/products/billing-customer-services/

Vendor Details

Company Name

Jayhawk Software

Founded

1980

Country

United States

Website

www.jayhawksoftware.com

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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