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Average Ratings 0 Ratings
Description
EDAMS Billing & CRM is an integrated commercial web-based management solution tailored to meet the distinct needs of Utility Services Providers and Municipalities. This system encompasses all aspects of revenue management and the customer relationship lifecycle, featuring tools for online inquiries, meter readings, route management for meter reading, debt oversight, revenue collection, direct sales, and the management of meters and connections, along with billing and comprehensive management reporting. The EDAMS – Enquiries module allows users to swiftly access all pertinent information regarding a customer, including personal data, associated properties, installed connections and meters, meter history, charges, payments, financial adjustments, refunds, deposits, monthly billing, debt management records, and customer application history. Moreover, EDAMS CRM serves as an all-encompassing customer service platform that effectively manages every application and activity related to customer interactions, ensuring a seamless experience for both service providers and customers alike. This holistic approach enhances operational efficiency and fosters better engagement with users.
Description
Measurement inaccuracies are not only identified but can also be rectified automatically. Spirit IT eXLerate is developed for the automation of various measurement systems within the oil and gas sector, including custody transfer metering stations, calibration sites, crude gathering facilities, FPSOs, and tank depots. Beyond the standard HMI (Human Machine Interface) capabilities, which encompass communication with metering instruments and control devices, a Graphical User Interface, along with alarming, trending, and reporting features, it also offers essential functions tailored for custody transfer, such as hot-standby redundancy, 64-bit communication, and calculations for flow and hydrocarbon properties. The platform possesses unique functionalities that facilitate the automation of human tasks associated with custody transfer measurement, including instrument validations, meter ticket verification, meter equipment assessments, and system audits. Additionally, it boasts sophisticated self-diagnostic features that empower users to maintain real-time control over measurement processes. This comprehensive approach not only enhances accuracy but also significantly increases operational efficiency across the board.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hydro-Comp Enterprises
Founded
1986
Country
Cyprus
Website
edams.com/products/billing-customer-services/
Vendor Details
Company Name
ABB
Founded
1988
Country
Switzerland
Website
www.spiritit.com
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
Oil and Gas
Compliance Management
Equipment Management
Inventory Management
Job Costing
Logistics Management
Maintenance Management
Material Management
Project Management
Resource Management
Scheduling
Work Order Management