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Description
EPM serves as the ETCETERA® (ETC) module specifically geared towards application development and managing processes. It allows for the creation of web-based applications tailored for task management, case handling, business operations, and accounting functions, all while supporting mobile workforce needs. Using EPM, organizations can swiftly design, build, and launch online workflows that incorporate automation, user interfaces, data input and validation, content collection, task routing, rule-driven workflows, and the ability to synchronize processes between offline and online environments. The focus on tasks within EPM enhances user satisfaction, as successful task completion greatly influences their overall experience. Furthermore, EPM is crafted to enable users to efficiently manage and finalize all their work responsibilities through just three distinct presentations, streamlining their workflow. This integrated approach not only fosters productivity but also ensures that users remain engaged and motivated in their work tasks.
Description
Quickly incorporate xPression's rules-driven assembly, interactive editing, and document generation features. With its open architecture, xPression allows for effortless integration with various systems of record and departmental solutions, such as customer service, CRM, enterprise content management, human capital management, finance, and legal sectors, among others. Its application integration functionalities empower organizations to embed services for document personalization and creation within any Java, Microsoft, or web-based application, and to efficiently invoke xPression from business workflows for real-time document generation or for queuing in batch processing. The xFramework, which serves as the published API for xPression, presents a thorough array of SOAP and RESTful Web Services, a Java API, and a JMS facade, facilitating the rapid integration of xPression's assembly, editing, and document output features into both new and existing enterprise systems. This comprehensive approach ensures that businesses can enhance their document management processes while maintaining efficiency.
API Access
Has API
API Access
Has API
Integrations
Adobe Acrobat
Adobe Dreamweaver
Adobe InDesign
IBM FileNet Content Manager
Microsoft Word
OpenText Documentum
Integrations
Adobe Acrobat
Adobe Dreamweaver
Adobe InDesign
IBM FileNet Content Manager
Microsoft Word
OpenText Documentum
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ScerIS
Founded
1993
Country
United States
Website
www.sceris.com
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com/products-and-solutions/products/customer-experience-management/customer-communications-management/opentext-xpression/xpression-enterprise-edition
Product Features
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content