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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A single platform that enables the curation and sale of all-encompassing IT services. Assemble premium technology offerings equipped with seamless eCommerce, effective order management, and subscription billing solutions. The centralized MSP dashboard, combined with automated provisioning processes, can minimize your deployment times and expenses by as much as 90%. Enhance the customer experience and decrease the number of helpdesk inquiries with our user-friendly self-service dashboard tailored for non-technical users. Encapto’s easy-to-navigate self-service interface integrates various technologies to boost customer satisfaction, lessen support demands, foster customer loyalty, and create effortless upselling possibilities. Allow your customers to manage their own needs while you focus on growing your business. Create a personalized storefront featuring your product catalog, enabling customers to make their own orders. Streamlined order processes facilitate upselling and cross-selling of your offerings, additional features, and exclusive deals, ultimately leading to increased revenue and customer satisfaction.

Description

ManageOrders is a self-service customer order management solution that enhances your OnSite business management software by offering a web portal for customers to easily oversee their orders. Customers will appreciate the convenience of ManageOrders, as it allows them to effortlessly review their orders, track shipments, and process payments at any time on any device, including desktops, laptops, tablets, and smartphones. This system not only benefits your customers but also helps you save valuable time and resources by enabling self-service, reducing the need for your sales or customer service teams to handle order inquiries. The platform can be fully customized to reflect your business's branding, including matching the aesthetics of your website, incorporating your logo, and using a personalized URL. With ManageOrders, you have complete control over the customer experience, determining what they can view and manage, from orders and payments to designs and shipping information. Designed to be mobile-responsive, ManageOrders delivers seamless functionality across various devices, ensuring that your customers have a smooth and efficient order management experience. In addition, the intuitive interface makes it simple for users of all tech-savviness levels to navigate the platform effortlessly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Avalara
Cisco Meraki
Cisco Umbrella
InkSoft
Onsite
QuickBooks Online
Sage Accounting
Shopify
WordPress
Xero
Zabbix

Integrations

Avalara
Cisco Meraki
Cisco Umbrella
InkSoft
Onsite
QuickBooks Online
Sage Accounting
Shopify
WordPress
Xero
Zabbix

Pricing Details

$280 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Encapto

Founded

2014

Country

Australia

Website

www.encapto.com

Vendor Details

Company Name

ShopWorks

Founded

1997

Country

United States

Website

www.shopworx.com/manageorders/

Product Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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