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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Enghouse Billing SaaS platform offers a comprehensive suite of functionalities including order entry, management, workflow automation, billing, and provisioning, all delivered through a Software as a Service (SaaS) model. This SaaS approach enables Service Providers to accelerate their revenue generation while seamlessly launching innovative, next-generation telecommunications services. It facilitates the definition and automation of intricate workflows using a cohesive Business Process Management (BPM) system. The platform provides a streamlined order processing and provisioning solution, complete with pre-configured integrations for third-party systems. Additionally, it includes built-in support for Salesforce, along with features for entitlement management, trouble ticketing, and customer self-service options. Furthermore, it fully accommodates e-bill presentment, payment processing, accounts receivable management, and general ledger integration, ensuring a holistic financial management experience. This extensive range of capabilities makes the Enghouse Billing platform a versatile tool for modern telecommunications service providers.

Description

Telefone Media has seamlessly integrated its state-of-the-art Telecom Billing software to enhance the diverse functionalities and solutions associated with various VoIP business models. Our tailored VoIP Billing Solutions provide an array of customized reports, financial tracking, and comprehensive user call history data, among other features. There are three primary customer segments for VoIP service providers, and Telefone Media is equipped to support billing solutions across all these markets: Wholesale VoIP, which delivers voice traffic to other VoIP providers. While wholesale VoIP termination generally resembles standard VoIP termination, it differs significantly in scale. Additionally, wholesale VoIP encompasses features such as authentication via IP address or prefix code, offering service providers the flexibility to adjust caller ID as needed. Business VoIP focuses on both terminating and originating calls to IP-PBX systems, facilitating CDR rating for accurate billing and charge calculations. Furthermore, VoIP service providers can also include offerings such as IP-Centrex to enhance their service portfolio and meet diverse customer needs. With a robust understanding of the market, Telefone Media ensures that all VoIP billing aspects are comprehensively addressed.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Enghouse Networks

Founded

1984

Country

Canada

Website

www.enghousenetworks.com/portfolio/business-support-systems/billing-as-a-service/billing-saas/

Vendor Details

Company Name

Telefone Media

Founded

2012

Country

Hong Kong

Website

www.telefonemedia.com

Product Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Product Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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