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ease
features
design
support

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Description

Enhance international trade and ensure compliant shipping through secure AI-driven solutions. By refining the supply chain and optimizing operations with Eurora's innovative AI technologies, businesses can deliver a smooth and enjoyable shopping experience, which not only boosts customer satisfaction but also minimizes return rates. Expedite parcel movement with compliance tools that prevent unnecessary customs delays, utilizing Eurora's advanced customs software while effortlessly collecting duties and taxes through Eurora Collect. Leverage top-tier compliance solutions to adhere to regulations such as ISC2 or ViDa, resulting in an improved user experience and the ability to effectively compete with major commercial carriers. Ensure that every shipment is assigned the correct HS code swiftly and automatically. Provide real-time visibility of applicable VAT and duty rates at the point of sale, and implement automatic screening for all orders against national restrictions and denied parties lists, thus safeguarding your operations from potential compliance issues. By integrating these solutions, companies can not only streamline their processes but also build a trustworthy reputation in the global market.

Description

ParcelWILL is CWILL’s all-in-one post-purchase management platform designed to transform how Shopify DTC brands handle fulfillment and returns. Previously known as ParcelPanel, the updated solution unifies order tracking, automated returns, and shipping protection under one dashboard. Merchants can replace generic carrier pages with branded tracking experiences that reduce “Where is my order?” inquiries by up to 75%. Automated notifications and real-time updates keep customers informed, building trust and driving repeat purchases. The returns and exchanges system prioritizes exchange-first workflows, helping brands recover lost revenue instead of issuing refunds. A self-service portal reduces manual support workload while streamlining operations for internal teams. Shipping protection options at checkout safeguard margins and resolve claims quickly, minimizing friction. ParcelWILL integrates with 50+ Shopify apps and supports 1,400+ global carriers for comprehensive tracking coverage. Built for Shopify certification ensures security, performance, and seamless compatibility. With measurable improvements in retention and repeat sales, ParcelWILL turns post-purchase moments into long-term revenue opportunities.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify
CJdropshipping
Dianxiaomi
FedEx Ship Manager
Growave
Intercom
Judge.me
Klaviyo
Loox
Omnisend
PageFly
Ryviu
Sendcloud
ShipStation
Shopify Email
Shopify Flow
Shopify Plus
UpOrder
Weglot
Yotpo

Integrations

Shopify
CJdropshipping
Dianxiaomi
FedEx Ship Manager
Growave
Intercom
Judge.me
Klaviyo
Loox
Omnisend
PageFly
Ryviu
Sendcloud
ShipStation
Shopify Email
Shopify Flow
Shopify Plus
UpOrder
Weglot
Yotpo

Pricing Details

€49 one-time payment
Free Trial
Free Version

Pricing Details

$11 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Eurora

Country

Estonia

Website

eurora.com

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com/parcelwill/

Product Features

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Sales Tax

Address Validation
Audit Trail
Consumer Use Tax
Exemption Management
Tax Calculator
Tax Filing
Taxability Verification
Transaction Tracking
Value Added Tax (VAT)

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

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