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Description
Evolution Textile Design software offers a comprehensive solution for all your design and coloring endeavors. You can effortlessly create or replicate your repeats and separations while utilizing our sophisticated color-matching system to apply colors. Additionally, print sample yardage and presentation boards directly from your computer with ease. Say goodbye to unnecessary expenses, as you have the option to purchase either the complete system or individual tools suited for specific tasks. This software provides the convenience to scan documents in your office, design from the comfort of your home, and print wherever you need. With Evolution, you gain the ability to choose the best environment to manage and streamline your projects. It supports various file formats such as TIFF, BMP, TGA, PCX, JPEG, PICT, PSD, indexed or true color, and is compatible with MAC, UNIX, or PC systems. This compatibility enables you to work seamlessly with files generated by major software packages, including popular commercial programs like Illustrator, Photoshop, and Corel. Furthermore, Evolution is directly integrated with the Evolution RIP, granting you complete oversight and control over your digital fabric printing processes. This ensures that your designs are executed with precision and quality.
Description
No matter if you're a small to medium-sized business or a large corporation listed on the FTSE100, whether operating in utilities or financial services, and whether you employ 10 or 600 agents, ICR Evolution offers tailored solutions to address all your customers' needs efficiently. By utilizing our scripting and templating capabilities, you can decrease the likelihood of customer outreach and improve your First Contact Resolution rate, ensuring seamless communication. Our user-friendly software not only minimizes agent fatigue but also allocates additional time for comprehensive customer evaluations, thus reducing the chances of repeat inquiries. The ICR software boasts several dialing modes, including predictive, progressive, preview, and agentless options, enabling you to select the most suitable method for each of your telesales initiatives. Your agents can concentrate solely on revenue collection, as the evolution software manages all other aspects seamlessly, enhancing overall operational efficiency. This approach not only ensures a better customer experience but also fosters a more productive work environment for your team.
API Access
Has API
API Access
Has API
Integrations
Facebook
FootPrints
Freshdesk
Gmail
Instagram
ManageEngine ServiceDesk Plus
Microsoft Dynamics 365
Salesforce
Sugar Connect
Telegram
Integrations
Facebook
FootPrints
Freshdesk
Gmail
Instagram
ManageEngine ServiceDesk Plus
Microsoft Dynamics 365
Salesforce
Sugar Connect
Telegram
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DigiFab Systems
Country
United States
Website
www.digifab.com/systems/softtex.htm
Vendor Details
Company Name
ICR Evolution
Founded
1991
Country
Spain
Website
icr-evolution.com/en/
Product Features
Fashion Design
CAD Tools
Color Matching
Design Export
Fabric Matching
Fashion Illustrations
Pattern Grading
Pattern Layout / Print / Cut
Pattern, Color & Art Storage
Presentation Tools
Textile Pattern Design
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning
