Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Your Mobile Banking Platform is designed for seamless expansion as required. With FINANTEQ’s array of products and components—such as SuperWallet, Pocket Branch, Mobile Token, and Smartwatch Starter Kit—you can provide a comprehensive mobile experience tailored for your customers. We pride ourselves on offering an all-encompassing solution, beginning with consulting and UX Design and culminating in the deployment of your application on the App Store and Google Play. Discover the data-driven no-code platform that enables rapid enhancements to digital banking within hours. Pocket Branch serves as an innovative communication channel for banks, allowing your customers to engage in banking through video, audio, or text chat. The platform is optimized for both Mobile and Web experiences, ensuring accessibility across devices. SuperWallet encompasses a suite of lifestyle management services hosted in the cloud, transforming your existing mobile banking app into a more interactive hub by providing access to a wide range of m-commerce services without the need for multiple separate applications. This integration not only enhances customer engagement but also streamlines their banking experience in a modern and efficient manner.
Description
WWS Customer Management is a comprehensive solution aimed at equipping banks with the necessary technology to bolster and refine the role of their branches in fostering customer relationships and loyalty. Achieving this objective involves creating a more engaging in-branch experience through tailored interactions, whether via self-service kiosks or with staff members. From the instant visitors, including both customers and potential clients, enter the branch, they receive unwavering attention, which significantly boosts customer satisfaction and retention rates. In the banking sector, branches encounter a myriad of challenges as they strive to reduce operational expenses while enhancing their engagement with customers to be more effective and efficient. This need arises during a period when customers are increasingly selective and demand a cohesive, fluid omnichannel experience. The WWS Customer Management solution serves as a strategic approach to tackle these issues by improving how branches welcome and assist visitors, ultimately leading to a more personalized banking experience. By focusing on these enhancements, the solution not only addresses current challenges but also positions branches to better adapt to the evolving expectations of their clientele.
API Access
Has API
API Access
Has API
Integrations
Apple Pay
Google Pay
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FINANTEQ
Founded
2015
Country
Poland
Website
finanteq.com
Vendor Details
Company Name
Auriga
Country
United States
Website
www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-customer-management/
Product Features
Mobile Banking
Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management