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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Your Mobile Banking Platform is designed for seamless expansion as required. With FINANTEQ’s array of products and components—such as SuperWallet, Pocket Branch, Mobile Token, and Smartwatch Starter Kit—you can provide a comprehensive mobile experience tailored for your customers. We pride ourselves on offering an all-encompassing solution, beginning with consulting and UX Design and culminating in the deployment of your application on the App Store and Google Play. Discover the data-driven no-code platform that enables rapid enhancements to digital banking within hours. Pocket Branch serves as an innovative communication channel for banks, allowing your customers to engage in banking through video, audio, or text chat. The platform is optimized for both Mobile and Web experiences, ensuring accessibility across devices. SuperWallet encompasses a suite of lifestyle management services hosted in the cloud, transforming your existing mobile banking app into a more interactive hub by providing access to a wide range of m-commerce services without the need for multiple separate applications. This integration not only enhances customer engagement but also streamlines their banking experience in a modern and efficient manner.

Description

WWS Customer Management is a comprehensive solution aimed at equipping banks with the necessary technology to bolster and refine the role of their branches in fostering customer relationships and loyalty. Achieving this objective involves creating a more engaging in-branch experience through tailored interactions, whether via self-service kiosks or with staff members. From the instant visitors, including both customers and potential clients, enter the branch, they receive unwavering attention, which significantly boosts customer satisfaction and retention rates. In the banking sector, branches encounter a myriad of challenges as they strive to reduce operational expenses while enhancing their engagement with customers to be more effective and efficient. This need arises during a period when customers are increasingly selective and demand a cohesive, fluid omnichannel experience. The WWS Customer Management solution serves as a strategic approach to tackle these issues by improving how branches welcome and assist visitors, ultimately leading to a more personalized banking experience. By focusing on these enhancements, the solution not only addresses current challenges but also positions branches to better adapt to the evolving expectations of their clientele.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Apple Pay
Google Pay

Integrations

Apple Pay
Google Pay

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FINANTEQ

Founded

2015

Country

Poland

Website

finanteq.com

Vendor Details

Company Name

Auriga

Country

United States

Website

www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-customer-management/

Product Features

Mobile Banking

Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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