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Average Ratings 0 Ratings
Description
The solution ensures the protection of card payments universally by masking critical cardholder information at all times. FIS® Tokenization™ provides dynamic encryption for card transactions, guaranteeing top-notch security whether customers are purchasing online, using their mobile devices, or shopping in physical stores. By substituting sensitive cardholder details with distinct tokens that are not traceable back to the original cardholder or their accounts, our payment tokenization solutions facilitate easier adherence to the Payment Card Industry Data Security Standard (PCI DSS), enhance the safety of cardholders, and effectively manage your associated risks. By using a unique token to replace sensitive card information, the risk of fraud is significantly minimized. Additionally, this enables cardholders to effortlessly and securely load their card credentials into various payment applications. Moreover, it simplifies compliance requirements by limiting the number of systems that need to be included under PCI DSS regulations, thereby streamlining the entire process for businesses. This innovative approach not only enhances security but also promotes a smoother experience for both merchants and customers alike.
Description
SmartSIP® is a software solution designed for on-premise use that offers DTMF suppression and masking, allowing contact centers to securely collect sensitive cardholder information during live calls. Customers can input their confidential data using their touch-tone phone while remaining connected to a contact center representative. Through DTMF suppression and masking, the tones generated by the customer are substituted with flat tones that cannot be reverted to their original forms. The agent's interface displays a masked version of the customer's input. By effectively removing the need for verbal communication of sensitive details, SmartSIP ensures that full call recordings and comprehensive screen captures are maintained. Acting as a SIP proxy between the Session Border Controller (SBC or Media Gateway) and the voice platform, SmartSIP processes the DTMF data without interfering with the audio connection. This innovative tool is specifically designed for VoIP telephony within contact centers, making it an essential asset for maintaining data security during customer interactions. Moreover, its implementation can significantly enhance compliance with various regulatory standards related to data protection.
API Access
Has API
API Access
Has API
Integrations
Avaya Experience Platform
Cisco CX Cloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FIS
Founded
1968
Country
United States
Website
www.fisglobal.com/en-au/products/fis-payments-one-debit-suite/fis-tokenization
Vendor Details
Company Name
IntraNext Systems
Country
United States
Website
intranext.com/solutions/smartsip
Product Features
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration