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Description
Faveo was specifically created to meet the needs of startups and SME’s by providing them with ticket-based support systems. Customer retention is a major challenge in today's highly competitive startup environment.
Main Features
Asset Management
Email Integration
Customer DataBase
Self Service Portal
Invoicing & Billing
Surveys & Feedback
Knowledge Base
Alerts/Escalation
Contract Management
Incident Management
Management of Known Issues
Service Desk (ITIL ITSM).
Ticket Management
Help Desk Management
Issue tracking
Description
Our dedicated scripts team monitors for updates on a daily basis and ensures that app updates are released within a day after they are made available by the vendor. Users have the option to enable Auto Updates, allowing installations to be automatically updated as soon as a new version is available. Additionally, users can set up backups for their installations at regular intervals, whether that be daily, weekly, monthly, or even at a customized time of their choice. With just a single click, you can clone an existing installation to create a new site effortlessly. Importing installations, whether done manually or through other auto-installers, can be accomplished with just one click from either the admin or end-user panel. Softaculous offers the flexibility to integrate with any custom control panel, and we are here to assist you with the integration process. You can also rebrand Softaculous to reflect your unique identity by adding your custom logo, brand name, or even adjusting the CSS to seamlessly fit with your branding. Manage all your WordPress installations conveniently from a specialized page that includes features for installing, upgrading, managing plugins and themes, cloning, staging, backups, and more, ensuring a comprehensive toolkit for your site management needs. Furthermore, our user-friendly interface simplifies the process, making it accessible for both novice and experienced users alike.
API Access
Has API
API Access
Has API
Integrations
Byethost
Cenchu
EconomicHosting
FadeHost
Flashcloud
Gawk
Hostwinds
Limitless Hosting
MSG91
ProjeQtOr
Integrations
Byethost
Cenchu
EconomicHosting
FadeHost
Flashcloud
Gawk
Hostwinds
Limitless Hosting
MSG91
ProjeQtOr
Pricing Details
$485 one-time payment
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ladybird Web Solution
Founded
2009
Country
India
Website
www.ladybirdweb.com
Vendor Details
Company Name
Softaculous
Country
India
Website
www.softaculous.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
