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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

For those engaged in field work, Fieldtech offers customizable options to fit your organization's needs through the adjustment of its forms. Whether you handle various audits or inspections, Fieldtech empowers your field team to access work orders online and document evidence during their tasks. Additionally, if you provide any form of technical service, both your clients and office personnel will have the ability to submit tickets, which will transform into work orders allocated to your technicians, ensuring they receive all necessary information directly on their app. You can effectively manage your clients and operators, swiftly assign work orders, and monitor their progress in real time. Maintain oversight of all client-related tasks while allowing your operators to generate and receive work orders seamlessly. Clients will have the opportunity to sign off on completed orders and will receive a digital receipt instantly upon completion, enhancing the overall efficiency of your service delivery. Moreover, this system streamlines communication between all parties involved, fostering a more organized workflow.

Description

As a maintenance expert, your responsibilities can be overwhelming. Balancing various tasks, coordinating with field agents, and satisfying client demands can take up a significant portion of your day. Serfy provides a robust field service software solution that simplifies your workload. With this application, you can easily create, assign, and monitor tasks, communicate with clients, and digitize your paperwork all in one place. Wondering who is responsible for what and when it's due? Serfy allows you to transform customer reports into actionable tasks and delegate them to field agents in just seconds. You can oversee tasks in real-time, managing all your jobs from a single interface. When multiple employees are working in the field, managing them closely can become quite stressful and time-consuming. You can efficiently allocate jobs to your agents and receive instant reports, keeping you ahead of the game. Clients can also easily report issues through Serfy, streamlining communication. Whether automating task assignments or quickly assigning urgent requests, Serfy helps you respond to client needs effectively. By utilizing this powerful tool, you can foster stronger relationships with the individuals who are vital to your business’s success and enhance your overall operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$6 per operator, per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Engee IT

Country

Argentina

Website

www.engee.com.ar/

Vendor Details

Company Name

Serfy

Founded

2012

Country

Lithuania

Website

www.serfy.io

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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