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Description
FollowUp for email is a streamlined productivity tool designed to help you manage your conversations and tasks effectively, ensuring that nothing is overlooked. With just a single click, you can establish perfectly timed reminders that pop up at the top of your inbox exactly when you need them. You have the flexibility to choose when you'd like to be reminded, allowing you to put the matter aside until the designated time. Additionally, you can arrange follow-ups to guarantee that your discussions remain on track. If you receive a reply before your reminder, the follow-up will automatically cancel, saving you unnecessary notifications. You'll also receive real-time alerts when your contacts view your emails, enabling you to engage at the most opportune moments. Since email engagement tends to drop around 4:30 PM on Fridays, you can draft your messages whenever convenient and schedule them for optimal viewing. Furthermore, the FollowUp.cc button allows you to set reminders on any website, ensuring that important tasks related to specific webpages, online discussions, or social media profiles are not forgotten. This makes it easier than ever to maintain organization and prioritize your responsibilities.
Description
Effortlessly keep tabs on email activity with Email Tracking for Zendesk.
This feature provides a detailed read receipt that specifies the exact date and time an email was opened, ensuring you have confirmation that it reached the right recipient. Furthermore, you can monitor how many times each email sent via Zendesk support has been accessed, including the earliest and latest access dates.
In addition, the system allows for tracking link clicks within Zendesk emails.
To enhance your responsiveness, consider enabling desktop notifications to receive timely alerts about important Zendesk emails. Activating these notifications ensures you are promptly informed when an email is opened, enabling you to follow up with customers at critical moments. This proactive approach can lead to quicker ticket resolution and higher levels of customer satisfaction. You always have the option to disable notifications if they become unnecessary.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Pricing Details
$18 per month
Free Trial
Free Version
Pricing Details
$2/agent/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FollowUp.cc
Founded
2007
Country
United States
Website
followup.cc/
Vendor Details
Company Name
GrowthDot
Founded
2015
Country
Ukraine
Website
growthdot.com
Product Features
Email Tracking
A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management
Product Features
Email Tracking
A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management