Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Formic's versatile technology facilitates the rapid and scalable collection of multichannel patient experience surveys, serving over 200 NHS and public sector clients to transform patient feedback into actionable insights, assist with GP revalidation, and lay the groundwork for both immediate and long-term enhancements in quality and service. Our patient experience software can be deployed onsite, hosted, or offered as a fully managed solution, ensuring data validation at the point of entry while providing swift, accurate, and reliable results across both paper and digital mediums. Supporting a variety of formats including paper, online, tablets, kiosks, and touchscreens, Formic is designed to synchronize surveys across different channels, ensuring that responses from multiple organizations are consistent and aggregated into a central database, simplifying the process of analysis for care providers in various health and care environments. This comprehensive approach not only enhances the accuracy of data capture but also significantly streamlines reporting procedures for healthcare professionals.
Description
For over three decades, TeleVox has empowered healthcare institutions, pharmaceutical firms, and life sciences organizations to foster communication with patients, thereby enhancing trust, maintaining continuity of care, and improving the overall patient experience. Our innovative digital engagement solutions support more than 10,000 healthcare providers, ensuring seamless communication with patients throughout their healthcare journey—before, during, after, and in-between appointments. Additionally, our tailored services for pharmaceutical and life sciences sectors facilitate outreach to a broader patient base through strategic initiatives focused on disease awareness, educational resources, and vaccination reminders.
We assist our clients in reaching patients at optimal moments via the most suitable communication channels, which include SMS text, phone calls, live chat virtual assistants, emails, and postcards. This approach leads to the delivery of personalized and customizable messages, which not only enhances patient satisfaction and bridges gaps in care but also boosts revenue, all while alleviating the workload on healthcare staff. By fostering these connections, we contribute to a more effective and responsive healthcare system.
API Access
Has API
API Access
Has API
Integrations
Practice-Web Dental
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Formic Fusion
Founded
1998
Country
United Kingdom
Website
www.formic.co.uk
Vendor Details
Company Name
TeleVox
Founded
1992
Country
United States
Website
televox.com
Product Features
Electronic Data Capture
Audit Trail
CRF Tracking
Data Entry
Data Verification
Distributed Capture
Document Imaging
Document Indexing
Forms Management
Remote Capture
Study Management
Product Features
Appointment Reminder
Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Patient Management
Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking
Patient Portal
Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations