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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Monitor your website's visitor traffic in real-time, gaining insights into the countries and regions from which your audience hails. Discover the specific pages they explore, the duration of their stay on your site, and the browsers and operating systems they utilize. Benefit from precisely targeted automated email and in-app messaging to keep your customers engaged effortlessly. Enhance customer retention with our user-friendly email messaging system. Significantly minimize support time by implementing a Helper Chat Bot™ that uses AI to address frequently asked questions automatically. You can also present tailored messages to your visitors in various impactful situations. Employ convenient keyboard shortcuts to quickly access pre-saved responses for common inquiries, and seamlessly transfer chats with just two clicks while including a private note for your colleague to ensure smooth communication. These tools collectively streamline your customer interaction processes and enhance overall user satisfaction.

Description

Transform visitors into satisfied customers by streamlining communication through automation. Allow bots to take the initiative in engaging customers with tailored messages that cater to their context. Facilitate self-service options for optimal customer convenience and reduce support costs by utilizing knowledge base tutorials, comprehensive guides, advisory bots, and instant chat features. Ensure that every visitor has a pleasant experience that encourages them to return. Elevate customer interactions by employing engagement bots, a robust knowledge base, and real-time chat services. Accelerate the resolution of customer issues with a fully-equipped task management system while keeping everything organized and accessible for your team. Foster genuine collaboration in real-time as you automate interactions with your website visitors. Deliver content instantly to engage your audience effectively, promote your products through focused engagement strategies, and educate visitors about your offerings. Additionally, furnish your clients with content management solutions that bolster lead generation and enhance conversion rates through targeted interactions. This approach not only improves customer satisfaction but also drives business growth through effective engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Blogely
Getscreen.me
Joomla!
Weebly
Wix
WordPress

Integrations

Blogely
Getscreen.me
Joomla!
Weebly
Wix
WordPress

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$11 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Formilla.com

Founded

2010

Country

United States

Website

www.formilla.com

Vendor Details

Company Name

StriveChat

Country

United States

Website

strivechat.com

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

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