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ease
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support

Average Ratings 0 Ratings

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ease
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support

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Description

Innovative solutions for ambitious small businesses. A customer relationship management (CRM) system designed for your sales team allows you to monitor the complete client journey, from the very first click to the final deal closure. The intelligent mail feature will retain client information, categorize emails using tags, assist in planning tasks on a Kanban board, and generate email templates. You can engage in conversations with both clients and colleagues through our integrated chat system, seamlessly embedded in all FreshOffice applications, ensuring it is always available when needed. Automation features will initiate ad campaigns on social media, automatically dispatch email alerts and text messages, allocate tasks, and generate leads. Furthermore, even if you lack extensive data analysis expertise, you will still have access to comprehensive analytics covering all essential metrics. This enables you to make informed decisions and refine your strategies effectively.

Description

SmartCRM by Binotel is a robust CRM platform specifically designed for Ukrainian businesses to optimize sales processes, client management, and communication workflows. The software features an intuitive sales funnel that tracks deals meticulously, resulting in a 90% deal success rate and 25% faster deal closures. It centralizes all customer data in a 360° client database, capturing communication history and individual client needs to enhance personalized service. Integrated telephony allows users to manage calls, record conversations, and track missed calls without leaving the CRM. Automated task streams reduce manual effort and save employees approximately 30% of their time daily. Advanced analytics generate detailed reports, helping businesses increase sales by up to 45%. The platform supports over 100 third-party integrations and offers a straightforward one-hour setup with unlimited 7-day support. Trusted by over 20,000 companies, including major brands like Nissan, SmartCRM enables SMBs to drive growth and streamline operations efficiently.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Apple Mail
Binotel
Calltouch
Facebook
Gmail
Instagram
Microsoft Outlook
YouTube

Integrations

Apple Mail
Binotel
Calltouch
Facebook
Gmail
Instagram
Microsoft Outlook
YouTube

Pricing Details

$20 per user per month
Free Trial
Free Version

Pricing Details

399 UAH/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FreshOffice

Founded

2006

Country

Singapore

Website

www.freshoffice.sg/

Vendor Details

Company Name

Binotel

Founded

2011

Country

Ukraine

Website

www.binotel.ua/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Alternatives

Alternatives

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