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Average Ratings 865 Ratings

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Description

Concise and accessible reports that incorporate development resources equip leaders with the essential tools for success. Crafted for clarity and actionability, feedback reports act as drivers for both personal and professional growth. Even without the guidance of a coach, these reports are effective, featuring integrated training materials and a personal development planning worksheet to foster improvement. Pulse Surveys empower employees by giving them direct access to constructive feedback. Developed with expertise from a university professor, our offerings include five ready-to-use 360-degree assessments and four distinct pulse surveys. The administration process is streamlined and straightforward, requiring no special training or certification. With transparent pricing, you can easily begin the process. Employees have the ability to initiate their own surveys and receive valuable feedback within a mere three days, allowing for quick adjustments and growth. Over time, they can witness their performance metrics rise, ultimately positioning them as high achievers in their roles. This systematic approach not only enhances individual performance but also contributes positively to the overall organizational culture.

Description

Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems. SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES. SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Asana
Facebook
Gmail
Google Analytics
Google Calendar
Google Drive
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Mailchimp
Microsoft Dynamics 365
Microsoft Outlook
ServiceNow
Slack
Stripe
Trello
Wufoo
Zapier
Zendesk
Zoom

Integrations

Asana
Facebook
Gmail
Google Analytics
Google Calendar
Google Drive
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Mailchimp
Microsoft Dynamics 365
Microsoft Outlook
ServiceNow
Slack
Stripe
Trello
Wufoo
Zapier
Zendesk
Zoom

Pricing Details

$150 per survey
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

G360 Surveys

Country

United States

Website

g360surveys.com

Vendor Details

Company Name

Sogolytics

Founded

2009

Country

United States

Website

www.sogolytics.com

Product Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Product Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

HR Analytics

Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives

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