Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
GeniePlus is designed for specialized librarians facing the challenge of achieving more with limited resources. This innovative solution empowers dynamic libraries to effectively address issues related to information discovery and delivery. By merging the adaptable interface of Inmagic Genie with the robust LucideaCore KM technology platform, GeniePlus streamlines the process of tackling increasing demands for efficient information management. Enhance your library's operations with features that boost accuracy and productivity among staff members. Information managers can swiftly develop new knowledge repositories using tailored metadata schemas and specific workflows, while also securely publishing data through custom-configured web portals. This functionality allows for the creation and implementation of an OPAC or portal that aligns perfectly with your organization's requirements. Moreover, the platform facilitates the capture, organization, and sharing of vital knowledge in various formats. GeniePlus also includes extensive collection management capabilities, simplifying the oversight of a diverse range of materials, including books, images, and videos, ensuring that libraries can meet the evolving needs of their users.
Description
Help Genie is an innovative voice agent platform designed for small service-oriented enterprises such as salons, clinics, tradespeople, and home service providers. Many of these businesses suffer from customer loss due to missed phone calls, yet they often lack the resources to hire a full-time receptionist. Help Genie addresses this issue by providing 24/7 call answering, appointment scheduling, responding to frequently asked questions, and prioritizing urgent inquiries as necessary. Its user-friendly, plug-and-play system requires no technical expertise, making it an ideal solution for business owners from all backgrounds. This accessibility ensures that even the smallest of businesses can enhance their customer service without additional strain on their resources.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Microsoft 365
Microsoft Word
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$0
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Lucidea
Founded
2013
Country
United States
Website
lucidea.com/genieplus/
Vendor Details
Company Name
Help Genie
Founded
2025
Country
New Zealand
Website
helpgenie.ai
Product Features
Library Management
Acquisition Management
Barcode Scanning
Barcoding / RFID
Catalog Management
Church Libraries
Circulation Management
Fee Collection
Inventory Management
Law Libraries
OPAC
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Reserve Shelf Management
School Libraries
Search
Self Check-in / Check-Out
Serials Management