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Average Ratings 2 Ratings
Description
Zendesk's CRM and Deals feature serves as a powerful sales tool that allows users to manage their sales pipelines directly within Zendesk Support, eliminating the need to purchase Zendesk Sell. This integration enables a seamless connection between customer service and sales activities, resulting in a cohesive and multi-channel platform. Below are some of the key functionalities of the application:
- Capture sales leads straight from Zendesk Support tickets
- Access a comprehensive history of each client's interactions
- Consolidate all pertinent sales deal information in a centralized hub
- Tailor and develop pipelines to align with your unique sales methodologies
- Add product descriptions to enhance your deals
- Incorporate various stages, details about products, and customer information
- Define reasons for lost deals along with their respective categories
- Automatically schedule the relocation of lost deals
- Attach relevant documents directly to your deals
- Generate analytical reports on reasons for lost deals, sales patterns, and additional insights
- Enjoy a user-friendly interface that facilitates straightforward navigation and accessibility.
With these features, your sales process can become more efficient and integrated with customer support.
Description
iLost for Business, a SaaS solution for managing the entire process of lost & Found, is available. iLost is revolutionizing the way businesses handle lost & found. Quick reporting of lost property, easy handling of online claims, and simple hand-over to the owner or a courier (booked directly by the owner). iLost simplifies the entire shipping process. Either the customer can pick-up the lost property or they can book and pay for a shipment. After that, a courier will pick up the package at your business.
Organizations can transform a tedious process into a simple, quick, and easy process, while also freeing up valuable staff time. iLost for Business Lost & Found automates administrative tasks and provides detailed reports. Customers can search for their lost items 24/7 from any device, whether it is a smartphone, tablet, or computer. iLost offers all-round support to organizations, allowing them to provide unmatched customer service!
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Pricing Details
$6 per agent/per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GrowthDot
Founded
2015
Country
Ukraine
Website
growthdot.com
Vendor Details
Company Name
iLost
Founded
2013
Country
The Netherlands
Website
ilost.co/business
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Lost and Found
Access Control
Automatic Matching
Category Management
Claims Management
Cross-Database Search
Document Management
Historical Reporting
Image Recognition
Inventory Management
Self Service Portal
Shipping Management
Unclaimed Items Management