Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 2 Ratings

Total
ease
features
design
support

Description

Zendesk's CRM and Deals feature serves as a powerful sales tool that allows users to manage their sales pipelines directly within Zendesk Support, eliminating the need to purchase Zendesk Sell. This integration enables a seamless connection between customer service and sales activities, resulting in a cohesive and multi-channel platform. Below are some of the key functionalities of the application: - Capture sales leads straight from Zendesk Support tickets - Access a comprehensive history of each client's interactions - Consolidate all pertinent sales deal information in a centralized hub - Tailor and develop pipelines to align with your unique sales methodologies - Add product descriptions to enhance your deals - Incorporate various stages, details about products, and customer information - Define reasons for lost deals along with their respective categories - Automatically schedule the relocation of lost deals - Attach relevant documents directly to your deals - Generate analytical reports on reasons for lost deals, sales patterns, and additional insights - Enjoy a user-friendly interface that facilitates straightforward navigation and accessibility. With these features, your sales process can become more efficient and integrated with customer support.

Description

iLost for Business, a SaaS solution for managing the entire process of lost & Found, is available. iLost is revolutionizing the way businesses handle lost & found. Quick reporting of lost property, easy handling of online claims, and simple hand-over to the owner or a courier (booked directly by the owner). iLost simplifies the entire shipping process. Either the customer can pick-up the lost property or they can book and pay for a shipment. After that, a courier will pick up the package at your business. Organizations can transform a tedious process into a simple, quick, and easy process, while also freeing up valuable staff time. iLost for Business Lost & Found automates administrative tasks and provides detailed reports. Customers can search for their lost items 24/7 from any device, whether it is a smartphone, tablet, or computer. iLost offers all-round support to organizations, allowing them to provide unmatched customer service!

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

EasyPost
GitHub
Google
Microsoft Entra ID
Shippo
Zendesk

Integrations

EasyPost
GitHub
Google
Microsoft Entra ID
Shippo
Zendesk

Pricing Details

$6 per agent/per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Vendor Details

Company Name

iLost

Founded

2013

Country

The Netherlands

Website

ilost.co/business

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Lost and Found

Access Control
Automatic Matching
Category Management
Claims Management
Cross-Database Search
Document Management
Historical Reporting
Image Recognition
Inventory Management
Self Service Portal
Shipping Management
Unclaimed Items Management

Alternatives

Alternatives

Zendesk Sell Reviews

Zendesk Sell

Zendesk