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Description
The GDPR Compliance application designed for Zendesk facilitates the deletion, anonymization, and retrieval of customer data within Zendesk environments. It boasts an array of essential features, including the capability to efficiently process thousands of tickets and contacts simultaneously, as well as the ability to merge user, ticket, and organizational data into comprehensive lists. Users can generate specific ticket and contact lists for mass processing, ensuring compliance by allowing for the deletion of personal data belonging to users or organizations. Additionally, the app ensures the confidentiality of sensitive information while providing options to compile and download data in CSV format. Users have the flexibility to edit information either individually or in bulk, while sensitive details like credit card numbers and phone numbers can be completely anonymized. The application also offers automation setup and scheduling for various processes, allows users to review statistics, and features an intuitive interface for ease of use. Furthermore, agents can submit requests for data processing, with permissions granted to them for executing these tasks, and it includes configurable options for tag anonymization within tickets. Overall, this app streamlines GDPR compliance efforts for organizations utilizing Zendesk.
Description
xtendr reveals comprehensive, privacy-focused insights from various independent data sources while ensuring user protection throughout the entire data lifecycle. This innovative platform provides access to previously unreachable data and instills confidence in both privacy and adherence to regulations. Beyond mere anonymity, xtendr addresses the critical gap in multi-party data sharing by offering robust privacy safeguards, effectively serving as a guardian of your data through advanced cryptography, enabling you to unlock your full potential. It represents the pinnacle of privacy-enhancing data collaboration technology, having successfully tackled the long-standing cryptographic challenges associated with data sharing among parties that may not fully trust one another. With xtendr, organizations can advance their operations through an enterprise-level data protection solution that facilitates the formation of data partnerships while safeguarding sensitive information. In today's digital landscape, data is increasingly recognized as a vital currency, with many asserting that it is surpassing oil as the most valuable asset, underscoring its ever-growing significance. As we continue to embrace this digital evolution, the importance of secure data sharing becomes ever more critical for businesses looking to thrive in an interconnected world.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Zendesk
Pricing Details
$41.70 organization/per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GrowthDot
Founded
2015
Country
Ukraine
Website
growthdot.com
Vendor Details
Company Name
xtendr
Founded
2019
Country
Hungary
Website
xtendr.io
Product Features
GDPR Compliance
Access Control
Consent Management
Data Mapping
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification