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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

HCL BigFix SaaS Remediate is a comprehensive vulnerability remediation platform designed to help organizations fix security issues quickly and efficiently. It automates the process of identifying, prioritizing, and resolving vulnerabilities across diverse IT environments. The platform includes a library of over 500,000 remediation actions, enabling rapid deployment of fixes. It supports multiple operating systems and applications, providing broad coverage across enterprise systems. CyberFOCUS™ analytics deliver risk-based insights to help teams focus on the most critical vulnerabilities. HCL BigFix integrates security and IT operations into a unified workflow, improving collaboration and reducing tool complexity. The cloud-native architecture allows for fast deployment without infrastructure setup. Automated patching and prescriptive guidance ensure accurate and consistent remediation. The platform also improves compliance and reduces exposure to cyber threats. Overall, it helps organizations strengthen security posture while saving time and operational effort.

Description

HCL BigFix Service Management is an AI-powered enterprise service management platform that streamlines incident, request, problem, change, and asset management through no-code workflows for fast, user-friendly onboarding. The platform leverages intelligent automation, AI-driven insights, and seamless third-party integrations to improve operational efficiency, reduce costs, and elevate overall service management maturity. It also offers advanced security, anytime-anywhere accessibility, and scalability to support organizations of all sizes. HCL BigFix Service Management delivers strong governance and control through built-in risk analysis and mitigation capabilities. Its secure, multi-tenant architecture is specifically designed for shared hosting and multi-cloud environments, ensuring strict data segregation across tenants, processes, configurations, transactions, and support teams. This makes it an ideal solution for both large enterprises and Managed Service Providers (MSPs).

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Dell APEX AIOps
HCL BigFix
HCL BigFix AEX
HCL IntelliOps Event Management
HCL MyXalytics
HCL iAutomate
HCL iObserve
Tenable One

Integrations

Dell APEX AIOps
HCL BigFix
HCL BigFix AEX
HCL IntelliOps Event Management
HCL MyXalytics
HCL iAutomate
HCL iObserve
Tenable One

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HCL Software

Website

www.hcl-software.com/bigfix/products/saas-remediate

Vendor Details

Company Name

HCLSoftware

Founded

2019

Country

United States

Website

www.hcl-software.com/bigfix/products/service-management

Product Features

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

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