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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

HPE OSS Fulfillment represents HPE's version of the service operations factory (SOF) tailored for customer onboarding services. This comprehensive solution encompasses the full spectrum of the fulfillment process as outlined in the Business Process Framework (eTOM) by the TM Forum, which includes order management based on product catalogs, activation of service and network infrastructure, upkeep of service and resource inventories, as well as management of changes and configurations. These streamlined fulfillment processes and tools are vital for expediting the introduction of new services into the market. Additionally, it significantly improves customer satisfaction through self-service portals and ensures exceptional service delivery and quality. To achieve enhanced agility and to mitigate the complexity and costs of the complete end-to-end fulfillment process, it frequently necessitates a thorough overhaul of operations support systems (OSS) to unify disjointed tools, processes, and teams. This transformation is crucial for organizations aiming to stay competitive in a rapidly evolving marketplace.

Description

The NTS Utility Billing solution provides a comprehensive answer for all your requirements related to utility billing software. It oversees various utility services, whether metered or unmetered, and offers a streamlined approach for generating and handling invoices, managing customers, products/services, and processing payments with ease. Additionally, NTG's NTS product suite serves as a holistic OSS/BSS solution that aids organizations in bridging the divide between business operations and network management, thereby enhancing the overall experience with integrated services and dependable functions. Furthermore, the NTS Trouble Ticket Management (TTM) module effectively handles customer and network-related trouble tickets while giving users the flexibility to create custom types of trouble tickets tailored to their needs. This combination of features ensures a robust and adaptable system for utility management.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hewlett Packard Enterprise

Founded

2015

Country

United States

Website

hpe.com

Vendor Details

Company Name

NTG Clarity

Founded

1992

Country

Canada

Website

ntgclarity.com

Product Features

Product Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

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