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Average Ratings 0 Ratings
Description
The Halo Case Management System facilitates an extensive array of health and social care services, including recovery programs for both adults and youth dealing with substance abuse. It offers tools for outcome monitoring and assessment, equipped with a toolkit designed for measuring change effectively. The system is optimized for collaborative efforts, supporting a continuum from prevention to recovery. Users can efficiently manage cases related to individuals, groups, or properties, and generate reports on various outcomes. Additionally, the Halo System ensures that the data collected is not only comprehensive but also practical and beneficial for your specific needs. By streamlining these processes, it enhances overall service delivery in the health and social care sectors.
Description
HaloCRM, an omnichannel customer service solution, is designed for teams that want to improve their efficiency when dealing with customer inquiries. HaloCRM provides a platform that allows teams who interact with customers to manage conversations in any channel. The platform will ingest conversations from Twitter and Facebook, Facebook Messenger and other channels such as SMS, email, chat, phone, and more. This eliminates the possibility of missing inquiries and improves customer satisfaction by opening up more channels of communication. HaloCRM allows you to provide support anywhere. You can keep customers happy by using email, text, voice, chat and more. Big customer service team? Many complex processes? HaloCRM is able to handle all of your complex processes with its powerful workflows that are ready-to-use and drag-and drop configuration. HaloCRM makes it easier to prioritize customers and respond with one unified help desk, complete with built-in customer context to facilitate better conversation tracking.
API Access
Has API
API Access
Has API
Integrations
Active Directory
Autotask PSA
ChatGPT
Facebook Messenger
Forethought
HubSpot CRM
HubSpot Customer Platform
Instagram Ads
Jira
Microsoft 365
Integrations
Active Directory
Autotask PSA
ChatGPT
Facebook Messenger
Forethought
HubSpot CRM
HubSpot Customer Platform
Instagram Ads
Jira
Microsoft 365
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
£59 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Footwork Solutions
Founded
1996
Country
United Kingdom
Website
www.halosystem.co.uk
Vendor Details
Company Name
HaloCRM
Country
United Kingdom
Website
halocrm.io
Product Features
Patient Case Management
Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management