Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Halo Case Management System facilitates an extensive array of health and social care services, including recovery programs for both adults and youth dealing with substance abuse. It offers tools for outcome monitoring and assessment, equipped with a toolkit designed for measuring change effectively. The system is optimized for collaborative efforts, supporting a continuum from prevention to recovery. Users can efficiently manage cases related to individuals, groups, or properties, and generate reports on various outcomes. Additionally, the Halo System ensures that the data collected is not only comprehensive but also practical and beneficial for your specific needs. By streamlining these processes, it enhances overall service delivery in the health and social care sectors.

Description

HaloCRM, an omnichannel customer service solution, is designed for teams that want to improve their efficiency when dealing with customer inquiries. HaloCRM provides a platform that allows teams who interact with customers to manage conversations in any channel. The platform will ingest conversations from Twitter and Facebook, Facebook Messenger and other channels such as SMS, email, chat, phone, and more. This eliminates the possibility of missing inquiries and improves customer satisfaction by opening up more channels of communication. HaloCRM allows you to provide support anywhere. You can keep customers happy by using email, text, voice, chat and more. Big customer service team? Many complex processes? HaloCRM is able to handle all of your complex processes with its powerful workflows that are ready-to-use and drag-and drop configuration. HaloCRM makes it easier to prioritize customers and respond with one unified help desk, complete with built-in customer context to facilitate better conversation tracking.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Active Directory
Autotask PSA
ChatGPT
Facebook Messenger
Forethought
HubSpot CRM
HubSpot Customer Platform
Instagram Ads
Jira
Microsoft 365
Microsoft Intune
Okta
OpenAI
Sherweb
Slack
Splunk Cloud Platform
Twilio
Zapier
Zoom
bvoip

Integrations

Active Directory
Autotask PSA
ChatGPT
Facebook Messenger
Forethought
HubSpot CRM
HubSpot Customer Platform
Instagram Ads
Jira
Microsoft 365
Microsoft Intune
Okta
OpenAI
Sherweb
Slack
Splunk Cloud Platform
Twilio
Zapier
Zoom
bvoip

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

£59 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Footwork Solutions

Founded

1996

Country

United Kingdom

Website

www.halosystem.co.uk

Vendor Details

Company Name

HaloCRM

Country

United Kingdom

Website

halocrm.io

Product Features

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Fidelis Halo Reviews

Fidelis Halo

Fidelis Security

Alternatives

Vallum Halo Manager Reviews

Vallum Halo Manager

Vallum Software
HALO Reviews

HALO

Homecare Systems
CareManager Reviews

CareManager

Netsmart Technologies
Fidelis Halo Reviews

Fidelis Halo

Fidelis Security
Vallum Halo Manager Reviews

Vallum Halo Manager

Vallum Software
HaloPSA Reviews

HaloPSA

Halo Service Solutions