Average Ratings 48 Ratings
Average Ratings 0 Ratings
Description
HelpWire is a user-friendly remote desktop service for quick IT assistance to home and business users. It provides on-demand support for Windows, macOS, and Linux devices, along with unattended access to Windows and macOS computers. Technicians can instantly access client systems to resolve issues promptly, eliminating costly on-site visits.
Tailored for sole proprietors, small to medium IT support teams, MSPs, and help desks, HelpWire ensures effective remote client support.
Top HelpWire features:
- Quick session initiation via URL
- On-demand and unattended remote access
- Support for Windows, macOS, and Linux
- Strong security with TLS/SSL and AES-256 encryption
- Team member invitations
- Multi-monitor viewing
- Rapid file transfer
- Multi-user chat
- Client directory
Description
ProcessWire is an open-source content management system (CMS) and content management framework (CMF) designed to enhance your efficiency and align with your workflow. It offers customizable fields, a robust security framework, and reliable scalability, allowing for seamless integration of all your content, resulting in a streamlined, enjoyable work experience. If you have prior experience with web applications, you'll find ProcessWire both intuitive and accessible. The administrative interface is designed to be simple and practical, structured in a page-tree format that reflects the organization of your front-end. Clients who may be apprehensive about adopting new technologies often find ProcessWire refreshing, as its familiar layout helps them navigate with ease from the outset. The user interface of ProcessWire consistently prioritizes the task at hand; for example, when editing a page, the tools available are tailored specifically for that activity, eliminating unnecessary distractions and enhancing focus. This targeted approach not only improves productivity but also contributes to a more enjoyable content management experience.
API Access
Has API
API Access
Has API
Integrations
Hostripples
TinyPNG
Pricing Details
$0
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Electronic Team, Inc.
Founded
2001
Country
United States
Website
www.helpwire.app/
Vendor Details
Company Name
ProcessWire
Founded
2003
Country
United States
Website
processwire.com
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Product Features
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management