Average Ratings 48 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

HelpWire is a user-friendly remote desktop service for quick IT assistance to home and business users. It provides on-demand support for Windows, macOS, and Linux devices, along with unattended access to Windows and macOS computers. Technicians can instantly access client systems to resolve issues promptly, eliminating costly on-site visits. Tailored for sole proprietors, small to medium IT support teams, MSPs, and help desks, HelpWire ensures effective remote client support. Top HelpWire features: - Quick session initiation via URL - On-demand and unattended remote access - Support for Windows, macOS, and Linux - Strong security with TLS/SSL and AES-256 encryption - Team member invitations - Multi-monitor viewing - Rapid file transfer - Multi-user chat - Client directory

Description

ProcessWire is an open-source content management system (CMS) and content management framework (CMF) designed to enhance your efficiency and align with your workflow. It offers customizable fields, a robust security framework, and reliable scalability, allowing for seamless integration of all your content, resulting in a streamlined, enjoyable work experience. If you have prior experience with web applications, you'll find ProcessWire both intuitive and accessible. The administrative interface is designed to be simple and practical, structured in a page-tree format that reflects the organization of your front-end. Clients who may be apprehensive about adopting new technologies often find ProcessWire refreshing, as its familiar layout helps them navigate with ease from the outset. The user interface of ProcessWire consistently prioritizes the task at hand; for example, when editing a page, the tools available are tailored specifically for that activity, eliminating unnecessary distractions and enhancing focus. This targeted approach not only improves productivity but also contributes to a more enjoyable content management experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Hostripples
TinyPNG

Integrations

Hostripples
TinyPNG

Pricing Details

$0
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Electronic Team, Inc.

Founded

2001

Country

United States

Website

www.helpwire.app/

Vendor Details

Company Name

ProcessWire

Founded

2003

Country

United States

Website

processwire.com

Product Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Product Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

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