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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enterprise Hive’s platform designed for higher education revolutionizes how institutions foster engagement, connecting all members of the campus community, both inside and out. Known as HiveSocial for Higher Education, this secure engagement solution facilitates seamless communication and collaboration among students, faculty, staff, administration, alumni, corporations, and local communities, all within a user-friendly interface reminiscent of popular social media. Serving as a central hub for two-way communication within colleges and universities, HiveSocial is a cutting-edge software solution that offers a comprehensive array of collaboration tools accessible via mobile devices. This suite includes features such as activity streams, blogs, forums, community spaces, email, online chat, document storage, wikis, as well as options for sharing videos, photos, and audio, among others. Additionally, this platform encourages a vibrant community atmosphere that enhances learning and fosters stronger connections across diverse groups.

Description

Transform every email into a chance for feedback by incorporating 'Smileys' in your team's email signatures or by soliciting feedback when necessary. Hively's smileys provide a fun and approachable way for customers to share their thoughts with a simple click. By integrating the Hively snippet into your email signature or sending direct feedback requests through Hively, you can gather insights effortlessly and cost-effectively. Whether you use Outlook, Gmail, Yahoo, or platforms like Zendesk, Desk, Helpscout, and Salesforce, Hively seamlessly fits into any email client, CRM, or ticketing system you have in place. Understanding that you can only value what you measure, Hively equips you with the necessary tools to translate customer feedback into a clear understanding of both their needs and your team's effectiveness. The Leaderboard feature allows you to quickly identify your highest performing team members, while benchmarks provide insights into your overall performance, and an advanced reporting tool offers the ability to delve into the specifics. Additionally, email summaries and notifications ensure that you remain informed about all feedback received, enabling you to continuously improve your approach. By utilizing Hively, you create a culture of open communication and consistent enhancement within your organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CodeTwo Email Signatures 365
Desktop.com
Sigsync

Integrations

CodeTwo Email Signatures 365
Desktop.com
Sigsync

Pricing Details

$3000 per month
Free Trial
Free Version

Pricing Details

$15 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Enterprise Hive

Founded

2009

Country

United States

Website

www.enterprisehive.com/hivesocial-for-higher-education/

Vendor Details

Company Name

Hively

Country

United States

Website

teamhively.com

Product Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Social Networking

Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Recognition

Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition
eCards

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