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Description
Transform every email into a chance for feedback by incorporating 'Smileys' in your team's email signatures or by soliciting feedback when necessary. Hively's smileys provide a fun and approachable way for customers to share their thoughts with a simple click. By integrating the Hively snippet into your email signature or sending direct feedback requests through Hively, you can gather insights effortlessly and cost-effectively. Whether you use Outlook, Gmail, Yahoo, or platforms like Zendesk, Desk, Helpscout, and Salesforce, Hively seamlessly fits into any email client, CRM, or ticketing system you have in place. Understanding that you can only value what you measure, Hively equips you with the necessary tools to translate customer feedback into a clear understanding of both their needs and your team's effectiveness. The Leaderboard feature allows you to quickly identify your highest performing team members, while benchmarks provide insights into your overall performance, and an advanced reporting tool offers the ability to delve into the specifics. Additionally, email summaries and notifications ensure that you remain informed about all feedback received, enabling you to continuously improve your approach. By utilizing Hively, you create a culture of open communication and consistent enhancement within your organization.
Description
VoiceHive is an all-encompassing platform for managing events, aimed at simplifying every aspect of the planning and execution process. It provides a diverse range of adaptable tools that cater to the specific requirements of organizers throughout all stages of an event, which includes functionalities such as registration software, check-in processes, badge printing, attendance tracking, and methods for collecting feedback and conducting surveys. The platform's management and planning capabilities cover a wide array of features, including registration, web applications for events, information and advertising for sponsors, agenda creation tools, tradeshow resources, customizable site and registration templates, and a wealth of informational resources related to events. For enhancing attendee interaction, VoiceHive facilitates event check-in and badge issuance along with various engagement tools such as event passports, session tracking, polling options, Q&A features, word cloud generation, team-building exercises, gamification elements, lead retrieval systems, links for presentations, and a centralized intranet hub. Additionally, its robust analytics and reporting functionalities offer insights through feedback collection, surveys, and detailed interaction reports, ensuring organizers can continuously improve their events. Overall, VoiceHive serves as an invaluable ally for event planners seeking to optimize their workflow and drive attendee satisfaction.
API Access
Has API
API Access
Has API
Integrations
CodeTwo Email Signatures 365
Desktop.com
Sigsync
Pricing Details
$15 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hively
Country
United States
Website
teamhively.com
Vendor Details
Company Name
VoiceHive
Founded
2012
Country
United States
Website
www.voicehive.com
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Employee Recognition
Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition
eCards
Product Features
Event Check In
Attendee Segmentation
Badge Printing
Data Import / Export
Data Synchronization
Guest List Management
Guest List Search
Lead Capture
Multi-Event
QR Codes
Reporting/Analytics
Ticketing