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Description
IBM® Netcool® Operations Insight, enhanced by AI and machine learning, significantly minimizes event noise by automatically categorizing related events and offering pertinent context for quicker resolutions, enabling you to operate more efficiently. It presents a unified perspective across local, cloud, and hybrid settings while delivering actionable insights into the performance of services alongside their dynamic network and IT infrastructures. With this tool, you can modernize and streamline your IT operations, gaining deeper insight into rapidly changing environments, and it also supports containerized deployment on IBM Cloud Private for added flexibility and scalability. This integration of advanced technologies not only simplifies workflows but also empowers teams to respond more proactively to emerging challenges.
Description
Resolve production incidents and development issues with AI that understands your code, infrastructure, and telemetry — reducing MTTR by up to 80% and boosting engineering productivity by 50%.
OpsWorker helps Software Developers, SREs, and DevOps Engineers reduce MTTR, resolve complex development issues, and manage high-incident environments. Through intelligent incident correlation, code-aware troubleshooting, and deep integration into your technical ecosystem, OpsWorker delivers actionable insights and autonomous remediation — ensuring resilient, high-performance operations across Kubernetes and Cloud workloads.
Built as an AI SRE platform for modern AIOps, OpsWorker leverages AI Observability to analyze incidents across distributed systems, correlating signals from metrics, logs, traces, infrastructure state, and deployments to surface the most probable root cause within minutes. Designed with an EU-first approach, OpsWorker prioritizes data sovereignty, privacy, and enterprise-grade security while enabling engineering teams to investigate incidents faster and operate complex cloud-native environments with confidence.
Recent platform capabilities include Resource Topology and Service Dependency mapping, giving engineers full visibility into upstream and downstream service interactions across HTTP, TCP, and gRPC workloads. OpsWorker now integrates with Grafana Alerting contact points and supports Bring Your Own LLM, allowing organizations to use their preferred AI models for investigations. Engineers can also enrich investigations with custom operational context, enabling deeper root-cause analysis for complex incidents.
To reduce alert fatigue, OpsWorker delivers a Daily Diff Summary in Slack, highlighting meaningful changes in alerts and system behavior
API Access
Has API
API Access
Has API
Integrations
Amazon CloudWatch
Amazon EKS
Azure Kubernetes Service (AKS)
Claude
Grafana Cloud
Kops.dev
Kubernetes
OpenAI
Origina
Prometheus
Integrations
Amazon CloudWatch
Amazon EKS
Azure Kubernetes Service (AKS)
Claude
Grafana Cloud
Kops.dev
Kubernetes
OpenAI
Origina
Prometheus
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/us-en/marketplace/it-operations-management
Vendor Details
Company Name
OpsWorker AI
Founded
2025
Country
Germany
Website
www.opsworker.ai
Product Features
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring