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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

IBM Sterling Intelligent Promising is a versatile, AI-driven platform aimed at improving omnichannel retail effectiveness by providing reliable, clear, and economical order fulfillment solutions. Through its Promising service, the platform offers tailored delivery estimates by analyzing various fulfillment options in mere milliseconds, which allows retailers to showcase accurate promise dates on product listing pages, product detail pages, and during checkout, ultimately boosting digital conversion rates and minimizing cart abandonment. Additionally, the Inventory Visibility service grants businesses real-time insights into their inventory across the enterprise, enabling them to address peak demand periods, fine-tune safety stock levels, and prevent over-promising that could lead to lost sales opportunities. Meanwhile, the Optimization service utilizes sophisticated algorithms to harmonize established business rules with actual cost factors, including shipping and processing expenses, ensuring optimal fulfillment choices are made. This comprehensive approach not only enhances customer satisfaction but also drives efficiency in the retail supply chain.

Description

Enhance your transformation journey by streamlining technology and reducing implementation challenges to achieve omnichannel order fulfillment options such as curbside pickup, buy online pickup in-store (BOPIS), and ship-from-store (SFS). Equip your business to optimize outcomes by tailoring business rules that align with your customer needs and corporate goals. By utilizing real-time inventory management, you can effectively allocate stock according to demand and control inventory turnover rates. IBM Sterling Order Management features a user-friendly interface and straightforward functionalities, allowing you to operate independently of IT support. Leverage customizable features for order capture that extend from real-time inventory to fulfillment, enabling customer experiences that drive sales and enhance profitability. The premier Sterling Order Management solution integrates seamlessly with Adobe Commerce, forming a leading partnership in the industry. IBM has developed innovative technology that facilitates the rapid and effortless connection between order management and commerce systems, ensuring your operations are both efficient and effective. This comprehensive solution positions your business to thrive in a competitive landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Canopy
ReturnPro
YANTRA Subscription

Integrations

Canopy
ReturnPro
YANTRA Subscription

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/intelligent-promising

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/order-management

Product Features

Inventory Control

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
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