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ease
features
design
support

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Description

InfoCenter is a robust and user-friendly self-service web portal that allows organizations to securely share documents and records from various sources. The platform provides comprehensive monitoring of user interactions, including detailed search histories and access to related documents and data. This makes it an excellent choice for various applications, including requests for public, student, or employee records, as well as resources for customer service and inquiries about invoice payments. With a highly customizable authentication system, InfoCenter ensures that content can be selectively accessed by both external and internal users, without jeopardizing the security of sensitive internal data or systems. Whether handling public record requests or managing strictly confidential information, this level of control enables your organization to meet regulatory mandates and legal responsibilities effectively. Ultimately, InfoCenter equips your business to deliver the appropriate information to the right users at the right moments, enhancing overall operational efficiency. Its versatility makes it an invaluable tool for organizations looking to streamline their information-sharing processes.

Description

OpenText™ eDOCS is an agile, cost-efficient, and versatile enterprise content management (ECM) solution designed for organizations that generate intricate, high-value outputs across various sectors such as Legal, Corporate Legal, Public, Energy, and Professional Services. This solution ensures that sensitive materials are effectively managed throughout their content lifecycle, while also remaining readily accessible for everyday tasks, empowering users to provide outstanding enterprise content services to their clients. The newly introduced OpenText eDOCS InfoCenter user interface prioritizes accessibility, usability, and personalization in today's flexible work environment. With a contemporary interface that allows users to customize application tiles according to their preferences, eDOCS InfoCenter enhances the adaptability and options available for user workflows. Furthermore, eDOCS InfoCenter is compatible with multiple devices and business applications, including desktops, tablets, mobiles, and web platforms, ensuring a seamless user experience across all technologies. This comprehensive approach to content management not only improves efficiency but also boosts collaboration among teams.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BigHand Document Creation
BigHand Metadata Management
DocStyle
EzeScan
Foxit PDF Editor
Microsoft 365
Microsoft Excel
Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
Microsoft Word
OpenText Legal Knowledge Management
Oracle Cloud Infrastructure
SAP Cloud Platform
SAP HANA
SAP SuccessFactors
Salesforce
ZERO

Integrations

BigHand Document Creation
BigHand Metadata Management
DocStyle
EzeScan
Foxit PDF Editor
Microsoft 365
Microsoft Excel
Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
Microsoft Word
OpenText Legal Knowledge Management
Oracle Cloud Infrastructure
SAP Cloud Platform
SAP HANA
SAP SuccessFactors
Salesforce
ZERO

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ICM Document Solutions

Founded

1988

Country

United States

Website

www.icmdocs.com/document-management/infocenter-self-service-web-portals/

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.com/products-and-solutions/products/specialty-technologies/edocs-information-management

Product Features

Portal

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Product Features

Enterprise Content Management (ECM)

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Legal Document Management

Access Controls
Archiving & Retention
Collaboration
Contract Management
Document Assembly
Document Indexing
Document Tagging
Full Text Search
Version Control

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