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Description
Conduct field inspections utilizing customizable checklists alongside references to your selected codebooks. Ensure follow-ups on violations and streamline the scheduling of regular inspections through automation. Oversee the daily management of incoming complaints, permit requests, inspections, and zoning variances. Formulate pre-incident plans to assist responders in effectively handling emergencies within their designated facilities. Supervise the prerequisites, evaluations, certifications, and continuous training needed for department personnel. Implement a management system for canine handlers to document training sessions and exercises for their canine companions. Oversee the inventory of weapons and the qualification processes for officers within your department. Utilize commercial off-the-shelf software specifically engineered to support customers in municipal, county, and state departments. Our offerings are among the most established in the market, crafted with adherence to industry standards, best practices, and insights gained from users actively engaged in the field. These tools are designed to enhance operational efficiency and ensure compliance with regulatory requirements.
Description
Intelligov Software has been offering cloud-based 311 and CRM solutions for municipalities since its inception in 2008. Located in Columbia, Maryland, this privately owned company specializes in providing feature-rich 311 Call Center Software tailored for city and county governments. Our software is adaptable to your specific needs, whether you operate through distinct departments or utilize a centralized call center. You have the ability to design and customize services according to your unique requirements. Our comprehensive workflow system efficiently routes service requests to the appropriate departments, individuals, and external vendors based on established criteria, while also delivering custom alert emails. Additionally, we provide custom mobile applications for both Android and iPhone that integrate seamlessly with the central system. Our platform also enables the tracking of labor hours, equipment use, and material consumption on a per-service request basis, ensuring that every aspect of service management is covered efficiently and effectively. This combination of features empowers municipalities to enhance their service delivery and improve overall operational efficiencies.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ALBX Solutions
Founded
2000
Country
United States
Website
albx.com
Vendor Details
Company Name
Intelligov Software
Website
www.intelligovsoftware.com
Product Features
Code Enforcement
Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control
Inspection
Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management