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ease
features
design
support

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Description

InteGreat Web Services simplifies the process of engaging with both Collabrance and GreatAmerica while users remain within their main business management systems. In conjunction with ConnectWise, Collabrance has developed a ticketing integration that enables Managed Service Providers (MSPs) to effortlessly transfer tickets between themselves and Collabrance. This integration fosters a more cohesive and efficient collaboration when addressing customer IT issues, allowing both parties to work on the same ticket as necessary. The system ensures that information is consistently replicated, providing a unified view of customer data. A new field has been introduced specifically for the Collabrance Ticket Number, allowing users to monitor and manage customer tickets and activities seamlessly. The secure platform facilitates the sharing of information and insights, significantly reducing errors and confusion by enabling simultaneous work on the same ticket across different systems. Additionally, it automatically updates and shares customer information in real time, including crucial details such as the company name, Collabrance Ticket Number, all relevant notes, configuration name, status, site, and contact information. This integration not only streamlines operations but also enhances the overall customer service experience.

Description

TicketCreator allows users to effortlessly generate an unlimited array of events, each capable of hosting as many as 30 performances. Each event can feature up to 50 different pricing tiers, which may include a standard rate, discounted options, and as many as 10 special pricing selections, such as 'member' or 'subscription' rates. Tickets that do not have a specified price can include distinctive text, such as 'press ticket' or 'VIP'. In sections with designated seating, pricing categories can be assigned to either entire rows or specific seats, although this feature is available only in the business and barcode editions. Additionally, TicketCreator facilitates ticket reservations, marking reserved tickets in blue on the seating chart while providing reservation details in the tool windows upon selection. Users also have the capability to bundle multiple events into a season ticket, resulting in just one ticket being printed. This feature proves particularly beneficial for sports events or concert series that consistently occur at the same venue, streamlining access for attendees. Furthermore, the platform enhances the overall event management experience by providing tools for efficient ticket tracking and organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ConnectWise PSA

Integrations

ConnectWise PSA

Pricing Details

$110 per user per month
Free Trial
Free Version

Pricing Details

$182 one-time payment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Collabrance

Founded

2009

Country

United States

Website

www.collabrance.com/what-we-do/resources/integreat

Vendor Details

Company Name

TicketCreator

Founded

1995

Country

Germany

Website

www.ticketcreator.com

Product Features

Enterprise Service Bus (ESB)

Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging

Product Features

Ticketing

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

Alternatives

Vorex Reviews

Vorex

Kaseya

Alternatives

DataKal Ticketing Reviews

DataKal Ticketing

Kalenda Systems
TicketCRM Reviews

TicketCRM

TicketsBox