Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
A Comprehensive Unified Platform for Gathering, Organizing, and Evaluating Feedback. Key Survey’s advanced survey software empowers organizations to consolidate data and feedback collection throughout the entire business landscape. Participants benefit from a cohesive and regulated environment that guarantees the precision, integration, and practicality of data. This online survey tool operates across the entire enterprise, featuring automated closed-loop workflows and seamless integration with existing systems. Transitioning your customer satisfaction initiatives to Key Survey provides you with access to a leading survey tool, backed by years of expertise in delivering effective customer satisfaction solutions. With enhanced survey features, you can craft the ideal survey experience for your clients, encouraging higher participation rates and generating a wealth of valuable insights for managers to review and implement. This ultimately leads to improved decision-making and a deeper understanding of customer needs.
Description
The Standard and Classic Editor provides both technical and non-technical users with the capability to effortlessly create sophisticated surveys. Users can swiftly incorporate advanced question formats and merge qualitative and quantitative methods seamlessly. Personalization of visual elements within the survey is made simple, ensuring a fully mobile-friendly experience for respondents, along with the ability to test surveys on mobile devices through the Mobile Emulator. This platform excels in supporting studies that require rich visuals and numerous interactive components. It features unique built-in question types, including video open-ends, concept testing, heat maps, and virtual shopping carts. The flexibility of unlimited expansion is supported by standard open-source programming languages, allowing for extensive customization. Additionally, the introduction of the Video-analyzer tool provides a novel method for capturing emotional responses from users, enabling interactive feedback buttons for respondents to express their thoughts while watching a video. With features such as geolocation tracking, device reporting, quota management, and frequency analysis, users can create and distribute polished, presentation-ready reports with remarkable ease. This comprehensive suite of tools ensures that every aspect of survey creation and analysis is covered, making it an invaluable resource for researchers.
API Access
Has API
API Access
Has API
Integrations
IBM Cognos Analytics
Qlik Cloud Analytics
SAP BusinessObjects Business Intelligence
Integrations
IBM Cognos Analytics
Qlik Cloud Analytics
SAP BusinessObjects Business Intelligence
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Key Survey
Founded
2002
Country
United States
Website
www.keysurvey.com
Vendor Details
Company Name
Q-Fi Solutions
Founded
2011
Country
Canada
Website
qfisolutions.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video