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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Klearcom offers a cloud-based platform that harnesses AI for global voice and IVR testing, enabling businesses to verify and oversee their phone numbers, toll-free lines, interactive voice response systems, and the reliability of their call paths in more than 100 nations and with over 330 telecom carriers. Instead of depending on traditional manual test calls, Klearcom effectively replicates authentic customer call scenarios across both fixed-line and mobile networks, identifying potential issues such as routing mistakes, voice quality defects, IVR misconfigurations, and service interruptions. Its comprehensive suite of solutions encompasses automated end-to-end IVR discovery and mapping, regression testing, toll-free number validations, voice-quality evaluations, end-agent reachability assessments, fax-line testing, and simulations of global callers, all achieved without necessitating any modifications to the company's existing infrastructure. Furthermore, Klearcom accommodates multilingual and multi-dialect IVRs, analyzing and transcribing interactive voice menus in more than 40 languages, thus ensuring a broad reach for enterprises operating in diverse linguistic markets. This innovative approach not only enhances reliability but also streamlines the testing process, ultimately improving customer satisfaction.

Description

We provide a comprehensive, cloud-based virtual telephone system that encompasses features such as voice menus, voicemail-to-email, conferencing, customizable time and caller routing, internal extensions, and call forwarding tailored by time and day, among other capabilities. This innovative solution liberates you from the constraints of conventional phone systems, enabling effortless global connectivity. There’s no need for any specialized hardware or software, making it accessible for anyone. Our platform is user-friendly and compatible with any service provider, ensuring smooth integration. When you purchase at least one local or toll-free virtual phone number from SendMyCall, you will receive a complimentary advanced business phone system loaded with features. This system allows you to redirect incoming calls to your employees no matter where they are in the world, accommodating any phone type they might use, whether it be a landline, mobile, VOIP, or softphone. Additionally, our Local Virtual Numbers grant your business a global presence across over 60 countries, enhancing your reach and professionalism. With our service, you can experience the freedom to manage your communications effectively from any location.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Avaya Cloud Office
Cisco CX Cloud
Five9
Genesys Cloud CX
Google Cloud Platform
Microsoft Azure
NiCE CXone Mpower
Oracle Cloud Infrastructure
RingCentral RingCX
Salesforce
Talkdesk
Twilio
Vonage AI Studio
Zoom

Integrations

Amazon Web Services (AWS)
Avaya Cloud Office
Cisco CX Cloud
Five9
Genesys Cloud CX
Google Cloud Platform
Microsoft Azure
NiCE CXone Mpower
Oracle Cloud Infrastructure
RingCentral RingCX
Salesforce
Talkdesk
Twilio
Vonage AI Studio
Zoom

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$9.95 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Klearcom

Founded

2016

Country

United States

Website

klearcom.com

Vendor Details

Company Name

EZphone Systems

Country

United States

Website

ezphone.systems

Product Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

VoIP Monitoring

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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