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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Klearcom offers a cloud-based platform that harnesses AI for global voice and IVR testing, enabling businesses to verify and oversee their phone numbers, toll-free lines, interactive voice response systems, and the reliability of their call paths in more than 100 nations and with over 330 telecom carriers. Instead of depending on traditional manual test calls, Klearcom effectively replicates authentic customer call scenarios across both fixed-line and mobile networks, identifying potential issues such as routing mistakes, voice quality defects, IVR misconfigurations, and service interruptions. Its comprehensive suite of solutions encompasses automated end-to-end IVR discovery and mapping, regression testing, toll-free number validations, voice-quality evaluations, end-agent reachability assessments, fax-line testing, and simulations of global callers, all achieved without necessitating any modifications to the company's existing infrastructure. Furthermore, Klearcom accommodates multilingual and multi-dialect IVRs, analyzing and transcribing interactive voice menus in more than 40 languages, thus ensuring a broad reach for enterprises operating in diverse linguistic markets. This innovative approach not only enhances reliability but also streamlines the testing process, ultimately improving customer satisfaction.

Description

Teleinx stands out as a cutting-edge telecommunications and data solutions provider, delivering top-tier voice, data, and SMS services tailored for carriers, CLECs, PBX providers, call centers, and MVNOs. Among their offerings are wholesale outbound voice termination services that encompass both domestic and international calls, as well as short-duration termination and toll-free termination within the USA. They facilitate the acquisition of DID and toll-free numbers, allowing businesses to create a local or national footprint with rapid provisioning and SMS/MMS functionality. In addition, Teleinx provides advanced messaging solutions featuring APIs for SMS and MMS, which support shortcodes, toll-free numbers, and local numbers to significantly boost customer interaction. Their comprehensive robocall mitigation services incorporate SIP interconnect, ANI and DNIS filtering, and STIR/SHAKEN compliance measures, ensuring that networks are safeguarded against fraudulent activities. By equipping businesses with these robust services, Teleinx helps them navigate the complexities of modern communication while enhancing their operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Avaya Cloud Office
Cisco CX Cloud
Five9
Genesys Cloud CX
Google Cloud Platform
Microsoft Azure
NiCE CXone Mpower
Oracle Cloud Infrastructure
RingCentral RingCX
Salesforce
Talkdesk
Twilio
Vonage AI Studio
Zoom

Integrations

Amazon Web Services (AWS)
Avaya Cloud Office
Cisco CX Cloud
Five9
Genesys Cloud CX
Google Cloud Platform
Microsoft Azure
NiCE CXone Mpower
Oracle Cloud Infrastructure
RingCentral RingCX
Salesforce
Talkdesk
Twilio
Vonage AI Studio
Zoom

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Klearcom

Founded

2016

Country

United States

Website

klearcom.com

Vendor Details

Company Name

Teleinx

Country

United States

Website

www.teleinx.com

Product Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

VoIP Monitoring

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Alternatives

Alternatives

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