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Description
Kunena is a complimentary and fully integrated forum extension designed for Joomla, eliminating the need for any bridges or hacks. This extension allows for seamless customization through template overrides and employs the Hierarchical Model-View-Controller (HMVC) design pattern, enabling developers to modify both the look and functionality of the forum as per their requirements. With a strong focus on performance, Kunena provides significantly faster loading times, particularly when utilized with PHP 7, achieving speed enhancements of 200-300%. It is built with minimal system requirements, ensuring compatibility with a wide range of web hosting services, and supports multiple web server types such as Apache, Nginx, LiteSpeed, and IIS. Furthermore, Kunena is consistently updated by a dedicated group of volunteers who are committed to delivering a reliable, scalable, and powerful forum solution tailored for the Joomla community, ensuring it meets the evolving needs of its users. As a result, Kunena remains a popular choice among Joomla users seeking an effective forum solution.
Description
Zendesk Gather offers a platform where customers can engage and collaborate within a community forum. There are times when customers simply desire a space to chat, and this interaction doesn't always need to involve your direct input. Consider that your customers interact with your products regularly, and their insights can be incredibly valuable. All you need to do is create an environment where they can freely share their knowledge, while still being available to offer support as needed. Zendesk Gather stands out as community forum software that facilitates this connection, enabling customers to work together alongside your business. With Gather, your customers can find the reliable assistance they’re looking for, not solely from your team. Establish a supportive environment where they can rely on one another for guidance. Encourage your customers to exchange ideas, provide feedback, and share their own strategies and tips. When more complicated problems arise, you can involve your agents to ensure that discussions remain constructive and beneficial for everyone involved. Ultimately, this approach fosters a sense of community and strengthens the relationship between your customers and your brand.
API Access
Has API
API Access
Has API
Integrations
Apache HTTP Server
Campaign Monitor
Joomla!
LiteSpeed Web Server
Microsoft IIS
MySQL
NGINX
Okta
PHP
Quaeris
Integrations
Apache HTTP Server
Campaign Monitor
Joomla!
LiteSpeed Web Server
Microsoft IIS
MySQL
NGINX
Okta
PHP
Quaeris
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$9 per agent per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
The Kunena Project
Founded
2008
Country
United States
Website
www.kunena.org
Vendor Details
Company Name
Zendesk
Founded
2007
Country
United States
Website
www.zendesk.com/gather/
Product Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Product Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
