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Average Ratings 0 Ratings
Description
Effectively distributing accurate information to the appropriate individuals within a specified timeframe poses a significant challenge. The Libria software streamlines the traditionally labor-intensive process of handling FOIA requests. It provides an all-encompassing FOIA management solution that oversees every phase of the FOIA lifecycle, including capturing requests, tracking progress, gathering documents, managing correspondence, fulfilling requests, archiving materials, and generating reports. Citizens can conveniently file their FOIA requests online via Libria's user-friendly public web portal. The system enables rapid assembly of both paper and electronic documents using integrated scanning and import features. Sensitive data can be easily obscured in response documents with intuitive redaction tools designed for efficiency. Users can swiftly send out letters and emails utilizing customizable templates and mail merge functions, ensuring a professional presentation. Compiled response documents can be delivered through various means, including email, a secure web portal, or physical copies, making the entire process more accessible and efficient than ever before. Ultimately, Libria enhances transparency and responsiveness in public information access.
Description
eCase provides comprehensive solutions for managing cases throughout the public sector in the UK, including central and local government, as well as arms-length organizations like police forces and NHS trusts. With eCase, your team can conveniently log, manage, and address all types of correspondence for various cases in a single platform. It efficiently consolidates everything from PQs and MCs to FOIs, TOs, complaints, compliments, DPAs/SARs, Cabinet Committee communications, and campaigns. This streamlined approach allows your team to handle cases more swiftly, effectively, and uniformly. The online, end-to-end functionality of eCase ensures ease of use, while the ECO Programme emphasizes the importance of people and processes in achieving transformational change. Our ECO Team brings a wealth of knowledge and expertise in public sector correspondence management, ensuring you leverage industry best practices. We also prioritize stakeholder engagement, ensuring that everyone involved recognizes the advantages of utilizing our service for better case management. With eCase, your organization can not only improve efficiency but also enhance the overall quality of public service delivery.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$3000 per year
Free Trial
Free Version
Pricing Details
$900.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MSF&W
Founded
1991
Country
United States
Website
www.msfw.com/products/libria
Vendor Details
Company Name
Fivium
Founded
2006
Country
United Kingdom
Website
www.fivium.co.uk/services/ecase
Product Features
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management