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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Video feedback can be used at scale. One platform allows you to capture, analyze, and share consumer insight video. Automately extract meaningful insights so you can tell powerful stories and inspire better decision-making. Our content recognition and analytics tools unlock the power of video insights. Video is memorable, engaging and drives action. It's the best medium to communicate a message. You have more power to tell compelling stories if you have deeper insights. Our APIs are plug-and-play and can be integrated with your existing technology stack. Capture is the best option if you don't have to integrate. Capture video feedback content using surveys, our mobile app or the cloud. Zoom is also available. Our video capture tools make it easy to quickly upload new or existing video content. Use powerful AI and machine learning tools to find meaningful trends in your video content by digging deep into speech, emotion and context data.

Description

We conduct tests to gain a deeper understanding of genuine individuals. To truly comprehend these individuals, it is essential to listen not only to their words but also to their tone, appearance, emotional expressions, and interactions with your product or service. The UserTribe platform facilitates video-based testing with authentic customers worldwide, integrating anthropological insights augmented by AI and machine learning technologies. This approach yields profound human insights, equipping businesses to enhance customer experiences significantly. Uncover unique perspectives on customer-centricity and explore ways to actively engage customers in your business processes and decision-making. People communicate through a myriad of senses and within their specific contexts. To fully grasp customer perspectives and develop authentic human insights, UserTribe employs a methodology and software that leverages the comprehensive capabilities of video formats to capture and analyze a wide range of sensory responses, from emotional sentiments to facial expressions, ultimately enriching the understanding of customer behavior. By doing so, businesses can foster stronger relationships with their clientele.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alida
Medallia

Integrations

Alida
Medallia

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$150 per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Medallia

Founded

2001

Country

United States

Website

livinglens.tv/

Vendor Details

Company Name

UserTribe

Founded

2013

Country

Denmark

Website

usertribe.com/products/

Product Features

Digital Asset Management

Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Video

Analytics
Brand Overlay
Bulk Uploading
Closed Captions
Mobile Screen Support
Privacy Options
Social Sharing
Video Looping
Video Streaming

Product Features

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

Alternatives

Alternatives