Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Elevate your customer experience by transforming them into enthusiastic advocates through the use of Screen Share-enabled support. This innovative approach can cut support time by up to 82% in just minutes, leading to a marked increase in customer satisfaction through real-time solutions. By redefining your support team as a profit-generating unit, you can significantly streamline the support process. The ability to visualize your customers’ screens allows you to guide them directly to resolutions, making assistance straightforward and effective. With Median, you can observe your website visitors as they navigate in real-time, enabling you to instantly join their session, gently navigate their screens, and provide clear guidance. This method drastically reduces the time spent on support, eliminates the need for customers to describe their issues in detail, and proactively reduces future support requests with a simple screen-sharing feature. Begin your journey with a free trial today, and enjoy the convenience of Median’s integration with 12 leading chat platforms. Transition from chat to screen sharing effortlessly with just one click, ensuring that easy and interactive support is always within reach once you install the Median code on your site. This powerful tool not only enhances customer interactions but also empowers your support team to provide effective solutions promptly.
Description
Enhance and strengthen your professional connections through in-person meetings and audio conferences that come equipped with collaborative features for productive discussions. Effortlessly extend these capabilities to your entire workforce across the globe without the need for any extra hardware or software, allowing you to focus on your meetings immediately. Veeting Rooms utilizes cutting-edge text, audio, and video communication technology to ensure crystal-clear interactions. You can effortlessly upload your presentation slides and showcase them live to all participants in your meeting. Additionally, the platform enables screen sharing and document uploads, facilitating seamless collaboration among attendees. Veeting Rooms creates a comprehensive virtual meeting space that includes WebRTC-based audio and video conferencing, online slideshow presentations, whiteboarding, document sharing, and text chat functionalities, all designed to make your meetings more engaging and interactive. Understanding that many of our users rely on Microsoft Outlook for their email, contacts, and scheduling needs, we prioritize the creation of a Veeting AddIn to enhance their experience. This integration will streamline meeting scheduling and improve overall efficiency for our clients.
API Access
Has API
API Access
Has API
Integrations
ChatBeacon
Chatra
Drift
Intercom
LiveChat
Mailbird
Microsoft Outlook
Olark
Re:amaze
Slaask
Integrations
ChatBeacon
Chatra
Drift
Intercom
LiveChat
Mailbird
Microsoft Outlook
Olark
Re:amaze
Slaask
Pricing Details
$50 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Median
Founded
2017
Country
United States
Website
www.hellomedian.com
Vendor Details
Company Name
Veeting
Founded
2008
Country
Switzerland
Website
www.veeting.com/en/
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Screen Sharing
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording
Product Features
Meeting
Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management
Screen Sharing
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard