Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 2 Ratings

Total
ease
features
design
support

Description

Elevate your customer experience by transforming them into enthusiastic advocates through the use of Screen Share-enabled support. This innovative approach can cut support time by up to 82% in just minutes, leading to a marked increase in customer satisfaction through real-time solutions. By redefining your support team as a profit-generating unit, you can significantly streamline the support process. The ability to visualize your customers’ screens allows you to guide them directly to resolutions, making assistance straightforward and effective. With Median, you can observe your website visitors as they navigate in real-time, enabling you to instantly join their session, gently navigate their screens, and provide clear guidance. This method drastically reduces the time spent on support, eliminates the need for customers to describe their issues in detail, and proactively reduces future support requests with a simple screen-sharing feature. Begin your journey with a free trial today, and enjoy the convenience of Median’s integration with 12 leading chat platforms. Transition from chat to screen sharing effortlessly with just one click, ensuring that easy and interactive support is always within reach once you install the Median code on your site. This powerful tool not only enhances customer interactions but also empowers your support team to provide effective solutions promptly.

Description

Enhance and strengthen your professional connections through in-person meetings and audio conferences that come equipped with collaborative features for productive discussions. Effortlessly extend these capabilities to your entire workforce across the globe without the need for any extra hardware or software, allowing you to focus on your meetings immediately. Veeting Rooms utilizes cutting-edge text, audio, and video communication technology to ensure crystal-clear interactions. You can effortlessly upload your presentation slides and showcase them live to all participants in your meeting. Additionally, the platform enables screen sharing and document uploads, facilitating seamless collaboration among attendees. Veeting Rooms creates a comprehensive virtual meeting space that includes WebRTC-based audio and video conferencing, online slideshow presentations, whiteboarding, document sharing, and text chat functionalities, all designed to make your meetings more engaging and interactive. Understanding that many of our users rely on Microsoft Outlook for their email, contacts, and scheduling needs, we prioritize the creation of a Veeting AddIn to enhance their experience. This integration will streamline meeting scheduling and improve overall efficiency for our clients.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ChatBeacon
Chatra
Drift
Intercom
LiveChat
Mailbird
Microsoft Outlook
Olark
Re:amaze
Slaask
SnapEngage
Zendesk
tawk.to

Integrations

ChatBeacon
Chatra
Drift
Intercom
LiveChat
Mailbird
Microsoft Outlook
Olark
Re:amaze
Slaask
SnapEngage
Zendesk
tawk.to

Pricing Details

$50 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Median

Founded

2017

Country

United States

Website

www.hellomedian.com

Vendor Details

Company Name

Veeting

Founded

2008

Country

Switzerland

Website

www.veeting.com/en/

Product Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Product Features

Meeting

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Alternatives

Alternatives

Onstream Meetings Reviews

Onstream Meetings

Onstream Media
Zoom Reviews

Zoom

Zoom Communications
MegaMeeting Reviews

MegaMeeting

Internet MegaMeeting